The dealership told us via email a specific car was on the lot. We said we would be there the next morning and they confirmed our appointment. We drove over an hour - and the car was already sold. Very poor customer service. Someone from the dealership should have called us. They made no attempt as we stood there to apologize or otherwise offer amends. Disappointing and unprofessional.
I bought my tires during the "buy 3 get 1 for $1" promotion. this beat out all the competition. The dealership made sure I got the best deal possible, and made me feel valued.
They installed the new tires within the week, and I am pleased with my selection.