Jim Riehl's Friendly Chrysler Dodge Jeep - Lapeer

Dealership ads NOT what we get for price!! I leased vehicle two years ago. When the lease was up this year I decided to give the salesperson Shannon Lane a second chance. My first experience I leased vehicle two years ago. When the lease was up this year I decided to give the salesperson Shannon Lane a second chance. My first experience he was not a very kind person. When I met with him, he said to me, exact words, "Oh yea you are the worry wart, just calm down and I'll see what I can find for you." When I came to him last year my car had just been totaled so I was a bit frazzled. This time I was relaxed and came in with an add that claimed I could lease my my Dodge Journey for $ 168 a month, When he told me he hates those ads because they can never give those deals I was upset because I don't appreciate a dealership misleading me. I also did not appreciate being called a worry wart. I feel that was very disrespectful. Even with the poor treatment, i waited three weeks for him to call me with info for a new lease and he never did. I found a great dealership for my new lease and will never go back to Jim Riehl. More

Very happy Very helpful and knowledgeable my services advices was the best .service was very timely and done when said it would be highly recommend this dealersh Very helpful and knowledgeable my services advices was the best .service was very timely and done when said it would be highly recommend this dealership More

Great new truck I would highly recommend Tim Wilcox to any company looking for a new work vehicle the process was fast and simple. We walked out with a great new truc I would highly recommend Tim Wilcox to any company looking for a new work vehicle the process was fast and simple. We walked out with a great new truck for a great price. More

2019 Pacifica Lease process was excellent. Leased 2019 Pacifica. Sales staff was excellent Explained new vehicle equipment very well. Totally satisified with the Lease process was excellent. Leased 2019 Pacifica. Sales staff was excellent Explained new vehicle equipment very well. Totally satisified with the new Pacifica. Should have got one sooner. More

Great dealership This is a great dealership. It was an easy transaction, and I got a fair price. fair price. The salesperson was thorough, and communicated with me eas This is a great dealership. It was an easy transaction, and I got a fair price. fair price. The salesperson was thorough, and communicated with me easily. More

Fantastic sales Best vehicle transaction in 40years. John was a dream to work with, knows his product thoroughly. Best of all the best price I got the first time! Best vehicle transaction in 40years. John was a dream to work with, knows his product thoroughly. Best of all the best price I got the first time! More

Chrysler employee transaction purchase Was a smooth transaction as was the previous purchase at this dealership,truly hope the 3500 warranty will be as expected,as Chrysler is endorsing,cna Was a smooth transaction as was the previous purchase at this dealership,truly hope the 3500 warranty will be as expected,as Chrysler is endorsing,cna international More

New Dodge Durango Jared was great, I found car on line and Jared worked out all the terms over the phone and text. We picked up the car at 5pm that evening. EASY! Jared was great, I found car on line and Jared worked out all the terms over the phone and text. We picked up the car at 5pm that evening. EASY! More

Jeep Compass for my Granddaughter It was an interesting purchase that started as a lease and ended up as a purchase and a lease. I liked the Jeep so much I leased one. My Granddaughter It was an interesting purchase that started as a lease and ended up as a purchase and a lease. I liked the Jeep so much I leased one. My Granddaughter had several financing issues to resolve before she could purchase a very clean low mileage Jeep Compass. It was peasant to work with Nick. Our questions and concerns were efficiently dealt with. More

New Car Bought a new car from Scott, he was very helpful with buying the car and did not pressure me to make my final decision. I have no complaints and will Bought a new car from Scott, he was very helpful with buying the car and did not pressure me to make my final decision. I have no complaints and will buy from this dealership in the future. More