
Jim Riehl's Friendly Chrysler Dodge Jeep - Lapeer
Lapeer, MI
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Probably the best vehicle service experience I have ever had, and I'm in my mid 60s, so I have had quite a few. Very friendly and courteous. Nice waiting room with free snacks. What more could you ask fo had, and I'm in my mid 60s, so I have had quite a few. Very friendly and courteous. Nice waiting room with free snacks. What more could you ask for. More
I brought my Jeep in to get a headlight replaced, but also had my tires rotated and rear windshield wiper replaced. The team did an excellent job at fair price. I was having issues with my front windshie also had my tires rotated and rear windshield wiper replaced. The team did an excellent job at fair price. I was having issues with my front windshield wipers at the time as well, but since they had been recently purchased, my husband wanted me to go back to the oil change garage where they had come from. The oil change place told me it was a mechanical error with the wiper itself and I should go back to the dealership. So I drove back to Jim Riehl's where a gentleman actually took the time to examine my wipers and could clearly see the wiper was ripped and needed to be replaced. Because I was 8 months pregnant and had my toddler and dog in the car, he also went above & beyond to assist me while I waited in my car. I am extremely grateful that he helped me to replace the wipers prior to a snow storm, as I had very poor visibility. I cannot express my gratitude for this level of customer service. I will be returning again and again, no matter how small an issue with my Jeep. More
Nick Grayson was extremely easy to work with. Prices are up everywhere and the lease payment certainley factored in to the decision. So far we really like our 24 BigHorn. Prices are up everywhere and the lease payment certainley factored in to the decision. So far we really like our 24 BigHorn. More
Ty Schmidt was very helpful in getting me the triple nickel Durango that I wanted. Also he did not give me the normal HIGH pressure salesman pitch. I would recommend him to my friends and relativ nickel Durango that I wanted. Also he did not give me the normal HIGH pressure salesman pitch. I would recommend him to my friends and relatives. More