Jim Riehl's Friendly Honda

All PERFECT except. Just had my CRV serviced. I appreciated the friendliness and attention provided and the car's service was performed in a very timely fashion. One gr Just had my CRV serviced. I appreciated the friendliness and attention provided and the car's service was performed in a very timely fashion. One gripe - I wish "they" didn't find it necessary to adjust the driver's seat. More

I scheduled service and Jim Riehl's Honda dealership closed due to covid-19. The service department couldn't take the time and call the people who had service scheduled and let them know they were clos closed due to covid-19. The service department couldn't take the time and call the people who had service scheduled and let them know they were closing up shop. Will not go back there or reccomend. More

new car purchase experience What I was scared of that is what happened. When I went to register the vehicle in mine and wife name at Mississippi DMV. They refused to do it. Th What I was scared of that is what happened. When I went to register the vehicle in mine and wife name at Mississippi DMV. They refused to do it. They said it should be done at the dealers end. I really think you guys up there did not know any thing about any thing. You have been giving me false statement after false statements one run around after another. And now have caused me a big headache and unnecessary aggravation I don't think you should be allowed to mislead people, and I am making it a point to complain about your dealership to SOS and Honda Motors and who ever else need be. Also I am going to give some nasty reviews about your dealership on every and all social media. The car was not even properly prepped, it had alignment issues along with control issues and you hardly spent any time explain the mechanics of it. Here are some reasons that do come to mind why you people did what you did. You guys were outright lazy and I am really upset. You guys could not make money from getting it financed or I didn't fall for the rip off insurance scam for bells and whistles. You are ignorant of the fact that some people do have legit money to buy on cash and not get their blood sucked out from financing. You lied to me from sales tax, to joint name, to MSO. It was like pulling teeth out of you to get any thing.and you kept coming back correcting your own previously made statements. Shame on you folks. also the sos informed me that it can be corrected but not cancelled after lapse of 24 hrs. This has been the worst experience and i wish to God I hadn't bought the vehicle from you guys, by passing some decent folks out there. The guy who is running the show, Has some issues I don't know what. I think the owner of this outfit needs to be made aware. I really don't think he would appreciate it. And if he is in on it, then sooner or later he will be flying a kite then selling cars. I have seen it happen to quite a few company's in my life time.Poor performance from its employees some times become the main cause of it going down the tubes. But some where along the way he will get his for sure.Shame on him and you More

Service employees were helpful, efficient and friendly. I have always found this to be the case during the past several decades I have been dealing with this dealer. I have always found this to be the case during the past several decades I have been dealing with this dealer. More

Helen love the service department always on time always helpful and friendly. I have never felt overcharged and they always return my car to me freshly was love the service department always on time always helpful and friendly. I have never felt overcharged and they always return my car to me freshly washed More

My service was, Friendly, Prompt & Reasonable. What more can you ask for? It is always a positive experience to have my service done there and it’s a relief to know that highly skilled, well trained technic can you ask for? It is always a positive experience to have my service done there and it’s a relief to know that highly skilled, well trained technicians are doing the necessary maintenance. More

Service fixed a hard to diagnose issue to my satisfaction. Although it took almost 4 hrs to complete, the battery was found to be the source. satisfaction. Although it took almost 4 hrs to complete, the battery was found to be the source. More

Oil and Tire services Very fast, friendly service at the Honda service center. Oil change and tire rotation in under one hour! The dealership is always easy to. contact for Very fast, friendly service at the Honda service center. Oil change and tire rotation in under one hour! The dealership is always easy to. contact for appointments. More

Had a very easy buying experience here on Sat. morning, my sales advisor Fred found me the CRV I was looking for 10 mins after I arrived. Took it home for a test drive & spousal approval and returned to pu my sales advisor Fred found me the CRV I was looking for 10 mins after I arrived. Took it home for a test drive & spousal approval and returned to purchase the vehicle which took less than an hour. Great service, competitive price point and will be returning for all service as I also purchased to Lifetime Warranty he recommended. More

Oil Change All the staff are accommodating in the Honda service department, the quickly finished the above said job, ahead of time, than my expected timetable o All the staff are accommodating in the Honda service department, the quickly finished the above said job, ahead of time, than my expected timetable of completion, thanks, to of all the team member in the department. More