Jim Shorkey North Hills Chrysler Dodge Jeep Ram

shady dealing Agreed on a price with Tim the manager late on a Friday night. After reviewing paper work saw there was an extra 1000 added to sale of car .finance de Agreed on a price with Tim the manager late on a Friday night. After reviewing paper work saw there was an extra 1000 added to sale of car .finance department added gap insurance without asking me and financed me at a high interest rate even though I have a credit score over 800 and told me I can refinance for 90 days. More

Class Act Dealership !!! We just purchased a new Dodge Durango. I can't say enough about the pride and passion this dealership has !! Please do yourself a favor and give Dan We just purchased a new Dodge Durango. I can't say enough about the pride and passion this dealership has !! Please do yourself a favor and give Dan Shorkey an opportunity to earn your business !! Thank you again for everything !! The Mozdzien Family. More

Purchased my first Jeep I had the pleasure of working with Tristan Ramsey who was my salesman. Tristan was phenomenal and gave me the best deal for 2018 Jeep Compass. I love I had the pleasure of working with Tristan Ramsey who was my salesman. Tristan was phenomenal and gave me the best deal for 2018 Jeep Compass. I love my Compass and couldn't be more happier! More

Worst dealership to work with This is the worst dealership to work with. They will nbn lie to get you in the door and then they will run your credit before coming back with terribl This is the worst dealership to work with. They will nbn lie to get you in the door and then they will run your credit before coming back with terrible pricing. Avoid! More

Great deal, professional salesman. The response to my request via internet was very quick. Evan answered all questions and gave specific information before I traveled about an hour to t The response to my request via internet was very quick. Evan answered all questions and gave specific information before I traveled about an hour to this dealership. Evan was very knowledgable about the vehicle that interested me. Evan went beyond his "duty" to serve me. More

DONT TRUST THEM Went to buy truck advertised on the internet. Called chat center night before make sure truck was on lot was assured it was. Was there when doors open Went to buy truck advertised on the internet. Called chat center night before make sure truck was on lot was assured it was. Was there when doors opened. Truck was gone after they tried to put me in used and new truck. They tried to put me in lease when I asked how much for exact same truck they said it was eight thousand higher then on the internet. BAIT AND SWITCH AT ITS WORSE. More

Great Experience I was in an unexpected accident and purchasing a new vehicle was by far the easiest part of the process! Ben my salesman, was very helpful with my sit I was in an unexpected accident and purchasing a new vehicle was by far the easiest part of the process! Ben my salesman, was very helpful with my situation, stayed within my budget, was not pushy or pressuring me into any vehicle i didn't want, even brought me hot cookies while my paperwork was being processed! This dealership overall was incredibly accommodating with everything, I got a full tank of gas during the test drive, i was able to leave my rental vehicle with them to be picked up, and they were incredibly accommodating with me on down payment terms. The Finance guy was wonderful, explained everything clearly one time, and the overall process was very fast and convenient. Would highly recommend this dealer to anyone in a pinch or unexpectedly purchasing a new vehicle!! More

Recall xxxx My truck with 50,000 had its engine seize due to the water pump having been faulty in manufacturing. Had my truck towed here since they said they coul My truck with 50,000 had its engine seize due to the water pump having been faulty in manufacturing. Had my truck towed here since they said they could look at it the next day. I informed them of the recall since I called when I found out it was the pump. 4 days later they finally look at it and conclude the engine has seized due to as I told them the water pump. They can’t handle it and now I have to have it towed to another dealership. I don’t think they have a clue what they are doing and I have wasted almost a week with them and now have to go through the whole process again. Oh and also the are fighting paying for a rental even though it is a faulty party in a vehicle they sold. Never again will I get a dodge I am going back to Toyota much better quality and service More

Car serviced and ready on time. John Olsen was friendly and very helpful. My car was ready prior to the promised time, and John called to let me know. He assisted in updating my comp John Olsen was friendly and very helpful. My car was ready prior to the promised time, and John called to let me know. He assisted in updating my computerized information. Overall, a pleasant experience. More

Worst customer service ever The service people are rude and not at all helpful. I took my Jeep in for service, they had it for twenty four hours and when I asked when it would be The service people are rude and not at all helpful. I took my Jeep in for service, they had it for twenty four hours and when I asked when it would be ready there response was...Today. More