Jim Shorkey North Hills Chrysler Dodge Jeep Ram

Great People, Great Service. I have been a customer for over 10 years and have never had a bad experience at the service department or with the sales staff.. Mike and the other s I have been a customer for over 10 years and have never had a bad experience at the service department or with the sales staff.. Mike and the other service department staff has always taken care of any problems I may have had quickly. Thanks More

Computer Updates Service Dept is excellent at contacting me to schedule updates for my 300C They always go the extra mile. When I arrive for my appointment, my car is Service Dept is excellent at contacting me to schedule updates for my 300C They always go the extra mile. When I arrive for my appointment, my car is taken immedialty. More

Friendly, knowledgeable, and honest When I went to the service desk to have an oil change, Chris helped me out. He explained the oil change package to me but I did not feel pressured lik When I went to the service desk to have an oil change, Chris helped me out. He explained the oil change package to me but I did not feel pressured like at other places which is nice. After the oil change, he suggested that next time I come in to have my wheels rotated for even wear. Again no pressure but I knew he was right. My wife and I had purchased two Jeeps back in September of 2011 and going there for service is a no brainer. More

another great experience I would not even think about taking my jeeps anywhere else. - I have three of them. I owuld not purchase my cars anywhere else - I know how these guy I would not even think about taking my jeeps anywhere else. - I have three of them. I owuld not purchase my cars anywhere else - I know how these guys service them - like they are there OWN! More

Great service We have been customers of Mick's for the past 7 years and we are always very pleased with the service department. Rich is always very helpful and inf We have been customers of Mick's for the past 7 years and we are always very pleased with the service department. Rich is always very helpful and informative with any issues we have had with our vehicles. I highly recommend the service department!! More

Great Customer Service and Experience I have been using Mick's for the past 13 years and will never buy a Jeep from anyone else. Their service department is excellent and always provides h I have been using Mick's for the past 13 years and will never buy a Jeep from anyone else. Their service department is excellent and always provides honest and quick work for a very fair price. I would gladly recommend this dealership to anyone. More

Great service department I have used Mick's service exclusively for our Town & Country simply because of the service department. Christopher is always extremely helpful, expl I have used Mick's service exclusively for our Town & Country simply because of the service department. Christopher is always extremely helpful, explains everything clearly and concisely, and always seems to have a good tip or recommendation about the van and it's maintenance. He keeps me informed as to what's going to happen and gives me updates while the work is being done. That speaks well of the training and management of the dealership. More

Keep up the good work everyone I have been to many shops over the years for regular maintenance as well as major repairs. This facility has been the best I have dealt with and I wil I have been to many shops over the years for regular maintenance as well as major repairs. This facility has been the best I have dealt with and I will continue to come back when I need to have work done on my vehicle(s). More

Great service and experience I have used Mick's for service on both of my vehicles that were not purchased at this dealership and every time I have received quick and great servic I have used Mick's for service on both of my vehicles that were not purchased at this dealership and every time I have received quick and great service. They even have provided a demo car to use while service was being performed when I needed it. I will use and recommend this dealership for service in the future. More

Mick's service is terrible In the 5 years I have owned my Caravan, I've used the warranty twice. Both times I had to fight to make them accountable. The most recent one, they In the 5 years I have owned my Caravan, I've used the warranty twice. Both times I had to fight to make them accountable. The most recent one, they ripped me off by not completing the repair the first time, then charged me the warranty deductible a second time. I had to pay it to get my car back. And they refused me a loaner though they had my car a total of 3 days. After the 2nd day they used the excuse that the car was technically drivable and that they could put it together for me to take home overnight as long as I had it back at the latest by 9am the next day so they could complete the work. I complained to the sales manager and he allowed us to use a dealer demo on the 3rd day. The manager Rich is completely dishonest and petty. I believe he denied the rental because I had forced them to do the previous warranty request a couple years before. He mentioned that incident twice during the discussions on this repair. This is how they treat repeat customers. More