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Jim Tidwell Ford

Kennesaw, GA

4.6
759 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 759 reviews

May 09, 2025

Great friendly dealership in Kennesaw GA. Knowledgeable staff eager to assist you. Offer fair value on trade-ins, work efficiently in the sales process. Would certainly recommend this dealer More

by michael.kalinowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, CV
May 08, 2025

My car was ready in one day sales rep was very kind. . he was very professional More

by Joann thomad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin hannah
May 10, 2025 -

Jim Tidwell Ford responded

Hello Joann, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2025

Racheal was great. No high pressure tactics, just answering questions, and they addressed all concerns we had. More

by mecubfan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Racheal Reese
May 09, 2025 -

Jim Tidwell Ford responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2025

The way they have the service advisor set up is a big improvement over the normal set up. Also, Kelsey is fantastic. Everything goes smoothly when I go here. More

by roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey
May 08, 2025 -

Jim Tidwell Ford responded

Hello Roger, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2025

As a longtime customer, the Service Department has consistently provided great customer services in a professional environment. More

by ADW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
May 06, 2025 -

Jim Tidwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2025

The service rep, Mr Streetman, was very knowledgeable, and kept me informed on my vehicles’ status. The service was timely and efficient. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
May 05, 2025 -

Jim Tidwell Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

Good customer service. Keep me informed about any updates on my car. Great Ford dealership More

by hughes31587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
May 04, 2025 -

Jim Tidwell Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

Johnny streetman always takes really good care of my truck. I do all of my vehicle needs here More

by travissullins09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Streetman
May 04, 2025 -

Jim Tidwell Ford responded

Hello, we're happy you found Johnny to be so supportive during your experience here at Jim Tidwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

April 30, 2025

The staff here is friendly and courteous. I always know when to expect my vehicle and it is always ready on time. Everything is always done correctly and so far all my experiences here have b More

by KevinL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
May 02, 2025 -

Jim Tidwell Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Tidwell Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

April 30, 2025

Lack of communication was ridiculous. 41/2 days to do oil change , brakes, and a recall item. I could not get an answer from anyone. I finally had to turn it over to my spouse and was fin More

by Craigferg
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Smith. Chris. Bill or Billy
May 02, 2025 -

Jim Tidwell Ford responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Jeremy Smith General Manager Jim Tidwell Ford jsmith@group1auto.com

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