Back

Jim Tidwell Ford

Kennesaw, GA

4.6
777 Reviews

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

Directions

By Type

Showing 777 reviews

May 31, 2025

Very professional, with great recommendations on what my truck needed. Service was completed quickly with no issues. More

by Tonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Blair
May 29, 2025

Very courteous staff! Work completed on time and at a decent rate! Would recommend them highly More

by tankard-caveman6f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 31, 2025 -

Jim Tidwell Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2025

I had a great car buying experience here at Tidwell Ford. My sales people were Ty and Steve both of whom were very patient and a pleasure to deal with. Case in finance was also helpful. Would definitely retu More

by gauglee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty, Steve, Case
May 30, 2025 -

Jim Tidwell Ford responded

Hi Gauglee, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Tidwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2025

Easy to schedule services and always responsive. Great service, each time. Thank you taking care of us with a friendly, professional demeanor. Keep up the good work More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
May 29, 2025 -

Jim Tidwell Ford responded

Hi, we are so happy to read such a great review about Jim Tidwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2025

You can never get a call thru to the service dept. My pass 2 visit this month, I was never called when my car was ready. More

by Mechellee
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
May 28, 2025 -

Jim Tidwell Ford responded

We appreciate your feedback and regret that our communication fell short of our expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at billysharp@group1auto.com so we can work toward a resolution. Billy Sharp Service Manager - Jim Tidwell Ford billysharp@group1auto.com (678) 784-1215

May 23, 2025

Easy to work with. Communication is great. I have another follow up service soon and trust it will go very well. More

by jimeldredge20
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 24, 2025 -

Jim Tidwell Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2025

Super experience at JT Ford, as usual. Justin Hannah treated me with professionalism and respect. Five-star service, indeed! More

by hedgehogii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hannah
May 24, 2025 -

Jim Tidwell Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2025

Kept their word on work that was to be done and around the expected cost for work. More

by dd2burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Maran
May 24, 2025 -

Jim Tidwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2025

Clean service picked phone. 2nd ring answered any questions set appointment for service. Emailed coupon for discount same day business complete. Greeted promptly at service ar More

by bamedlin56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Kelseyville Blair A +
May 24, 2025 -

Jim Tidwell Ford responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2025

Ashton in service was great! Kept me informed throughout the process knowing the importance of getting my truck returned in a timely manner. More

by Rob B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton, Jeremy
May 23, 2025 -

Jim Tidwell Ford responded

Hi, we're happy to hear you had such a positive experience with Ashton! Feel free to reach out to us if you need anything. Have a wonderful day.

1
...