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Jim Tidwell Ford

Kennesaw, GA

Overview
Reviews
Vehicles
4.6
846 Reviews
Call Dealership (770) 427-5531

2205 Barrett Lakes Blvd

Kennesaw, GA

30144

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Showing 846 reviews

August 28, 2025

Service Dept staff are professional and courtesy. Customer service representative keep me informed throughout the repair! Highly recommend taking your car there for service. More

by Happiness2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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August 27, 2025

I had a fantastic experience at this dealership. The staff was friendly, knowledgeable, and never pushy. They listened to what I wanted, offered great options, and made the entire process smooth and More

by walkergantt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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August 25, 2025

Took vehicle in for an oil change. After I picked the car up, I noticed that they didn't fill the windshield washer reservoir up. More

by Goalelectro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Aug 27, 2025 -

Jim Tidwell Ford responded

Thank you for sharing your feedback. We are glad to hear your oil change service was completed, and we apologize for the oversight with your windshield washer reservoir. Your comments are important to us and will be used to ensure greater attention to detail on future visits. Jim Tidwell Ford service team, 678-784-1313

August 22, 2025

Always a fast and efficient experience! I always trust my mechanic, David, to give me a straight forward and honest assessment. They have refreshments and ice cream while you wait! Love com More

by hgrulke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Priester, Ashton (service advisor)
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Aug 25, 2025 -

Jim Tidwell Ford responded

Hello, we're happy you found David to be so supportive during your experience here at Jim Tidwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

August 21, 2025

Joshua was prompt to help me out as soon as I pulled up. I’ve been going to Jim Tidwell for abt 8-9 years. They were able to get my truck out after service in abt 1-1.5 hours. The wait area has coffee machi More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Aug 23, 2025 -

Jim Tidwell Ford responded

Hi Moe, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 20, 2025

I used to be afraid of repairs at a dealership. Always thought they were more expensive than my regular mechanic. I came to Jim tidwell because no one else could figure out what was wrong with my 2 More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Streetman
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Aug 23, 2025 -

Jim Tidwell Ford responded

Hi Jeff, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

August 18, 2025

I always have a great experience at Jim Tidwell ford. Brandon is amazing, and really makes the process great! More

by ccox49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Johnson
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Aug 21, 2025 -

Jim Tidwell Ford responded

Hi, we're happy to hear you had such a positive experience with Brandon! Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2025

Great deal, no haggle. Ty is an awesome sales guy to work with, best i have ever had and ive bought over 20 vehicles over the years. More

by brianrhoyt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ty
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Aug 18, 2025 -

Jim Tidwell Ford responded

Hi, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2025

Jonny kept me in the loop every step of the way and texted early every morning with an update More

by raybones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jonny
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Aug 17, 2025 -

Jim Tidwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2025

Great customer service! My service tech did a great communicating with me throughout the entire process. More

by sthomas1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Aug 16, 2025 -

Jim Tidwell Ford responded

Hi, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

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