Jim Tidwell Ford

The staff here is friendly and courteous. I always know when to expect my vehicle and it is always ready on time. Everything is always done correctly and so far all my experiences here have b I always know when to expect my vehicle and it is always ready on time. Everything is always done correctly and so far all my experiences here have been only positive. More

Lack of communication was ridiculous. 41/2 days to do oil change , brakes, and a recall item. I could not get an answer from anyone. I finally had to turn it over to my spouse and was fin 41/2 days to do oil change , brakes, and a recall item. I could not get an answer from anyone. I finally had to turn it over to my spouse and was finally able to speak with the service manager More

It feels very personalized when you’re there. It’s a big dealership but you don’t get that you’re just a number feeling . I’ve used them for service and just recently bought a used truck from the It’s a big dealership but you don’t get that you’re just a number feeling . I’ve used them for service and just recently bought a used truck from them . It was a pleasant experience More

The crew toke care of my truck, really good attention, definitely I will come back definitely I will come back More

I have nothing but praise for the Jim Tidwell Ford Service Department. We began coming here in 2023. On April 24, 2025, Justin, Service Advisor, took care of our our 2020 Ford Escape. I was there to Service Department. We began coming here in 2023. On April 24, 2025, Justin, Service Advisor, took care of our our 2020 Ford Escape. I was there to get an oil change and tire rotation. The tech completed a multi-point inspection and found our battery was near expiration and tested poorly. Shortly thereafter we had a fully serviced vehicle and a new battery so we can travel with confidence. Another great job done by the crew at Jim Tidwell Ford. More

Nestor was polite and informative. I got an oil change in the time that was estimated. I was able to use my Ford Pass points, so no out of pocket expense. Thanks! I got an oil change in the time that was estimated. I was able to use my Ford Pass points, so no out of pocket expense. Thanks! More

Everyone was really nice and pleasant. That made my experience that much better. I really would recommend this dealership to anybody. That made my experience that much better. I really would recommend this dealership to anybody. More