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Jim White Toyota

Toledo, OH

Overview
Employees
Reviews
Vehicles
4.7
2,832 Reviews
Jim White Toyota is proud to have been serving Northwest Ohio and Southeast Michigan for over 50 years, having opened our doors on April 8, 1968. It has been an honor to serve our community and look forward to continue to do so. Working with us is nothing you have ever experienced before. With our Jim White Toyota Promise, every interaction with us will be SIMPLE, STRAIGHTFORWARD, and SECURE. We will always respect you and your time. We will never pressure or take advantage of you. We will honor all promises and commitments made. And above all – we will always be transparent! Aside from our Jim White Toyota Promise, the Jim White Toyota Advantage is a suite of perks our guests get to enjoy when doing business with us. From no cost maintenance to shuttle service to alignment checks. Our Jim White Toyota Advantage is our way of saying we appreciate you! Discover more about our Jim White Toyota Advantage when you stop in for a test drive or for service. In addition to what we do for our guests, we believe in being a good neighbor. We are proud sponsors of Task Force 20/Veterans, Toledo Mudhens, YMCA/JCC, Whitmer Jr. Panthers, Centennial Terrace Concert Series, UT Lady Rockets Basketball, as well as several youth groups and charities. Call Jim White Toyota at 419-841-6681 or visit us in person. We’re conveniently located at 6123 W. Central Ave. Toledo, Ohio 43615. We look forward to assisting you with all of your automotive needs!
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6123 Central Ave

Toledo, OH

43615

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Showing 2,832 reviews

July 01, 2022

Great service, follow up and continued help after the sale. Highly recommend Pam and Jim White Toyota. More

by Rlapper8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Lugari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Beutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Peters
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Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review, business, and recommendation of Pam! We truly appreciate it!

June 30, 2022

First time using this dealer for oil change. Did a great job. Did not take long More

by Rebecca.chipps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Report | Print
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review, Rebecca! We hope you choose to return and we provided you with another great experience.

June 30, 2022

Very professional, great Help. The dealership was very clean. I appreciate everyone working with us. More

by andrewthedada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie Schiavone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raven Phouthavanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Von Deylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Peters
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Jun 30, 2022 -

andrewthedada responded

Jim White Toyota is great! Thanks to everyone for helping us out!

June 29, 2022

So far good experience with routine maintenance. Wanted to change filters after 1 year. Filters looked fine to ke. More

by pp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Report | Print
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it!

June 29, 2022

The purchase of my end of lease buyout was fast and smooth with no issues. More

by mcalandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Von Deylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review! We are happy your buyout was quick and easy!

June 28, 2022

The service at Jim White Toyota was excellent They know how to treat a customer More

by REYNAFAMILY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Lugari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Schenher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it and hope we continue to provide you with a great experience.

June 28, 2022

I should not been charged for this service Because it under warranty Not happy with the service More

by TMAHROUS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Flores
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Jun 28, 2022 -

Jim White Toyota responded

Dear Customer, You brought it to us for a reason. We have to pay our techs to do a diagnostic, which you agreed to before we even did the work. We recommended you change the air filter because it is full of leaves. Which you denied. The air filter is not a warrantable item, it is a wear and tear item. If the dealership where you had your oil change last, did their multi point inspection correctly, they would have told you that you needed to have your air filter changed. We most certainly understand your frustration and desire for the debris causing the noise complaint you came in for to be covered by the warranty. The warranty from Toyota Motor Corporation clearly states it does not cover outside forces, it covers mechanical issues. The leaves, twigs, etc. that were cleaned from your cabin air filter box is not covered.

June 28, 2022

Mike Beutel was quick to respond, even while on vacation, scheduled an appointment and was very informative and helpful. While obtaining a car in this environment isn’t fast or easy, I left the dealership ve More

by TiffanyU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review. We are so thankful Mike helped you feel confident and got you what you needed.

June 27, 2022

Morgan did an excellent job in answering my questions and dealing with third part insurance adjusters that worked for AAA. More

by Dkaurut01
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Klocko
Report | Print
Oct 06, 2022 -

Jim White Toyota responded

Thank you for your review. We are so pleased Morgan did a great job for you!

June 27, 2022

Place overcharge me for me oil change and was not willing to negotiate with me on the price after they strong armed me. More

by legocje92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Schiavone, JP Matthews, Franni Rucks
Report | Print
Jun 28, 2022 -

Jim White Toyota responded

Thank you for taking the time to leave us a review. Prices are clearly posted in the service drive as well as written on the RO the customer signs before any work is done. Customers keys are not taken until after the customer agrees to price and signs RO. We just did a market study of other Toyota dealerships in the area to find we are in line with oil change pricing. We apologize for inconvenience and confusion.

Jun 28, 2022 -

legocje92 responded

Then honor the price posted and don't change the price upon completion. And don't falsify information on your multipoint inspection to reflect user errors that are non existent.

Jun 28, 2022 -

Jim White Toyota responded

If that is the case, we would like to fix it. However, we do not know who you are or what you vehicle is. Please feel free to leave the last 8 of your VIN or call our Service Manager, Mike, at 419-841-6681.

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