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Jim White Toyota

Toledo, OH

4.7
2,832 Reviews
Jim White Toyota is proud to have been serving Northwest Ohio and Southeast Michigan for over 50 years, having opened our doors on April 8, 1968. It has been an honor to serve our community and look forward to continue to do so. Working with us is nothing you have ever experienced before. With our Jim White Toyota Promise, every interaction with us will be SIMPLE, STRAIGHTFORWARD, and SECURE. We will always respect you and your time. We will never pressure or take advantage of you. We will honor all promises and commitments made. And above all – we will always be transparent! Aside from our Jim White Toyota Promise, the Jim White Toyota Advantage is a suite of perks our guests get to enjoy when doing business with us. From no cost maintenance to shuttle service to alignment checks. Our Jim White Toyota Advantage is our way of saying we appreciate you! Discover more about our Jim White Toyota Advantage when you stop in for a test drive or for service. In addition to what we do for our guests, we believe in being a good neighbor. We are proud sponsors of Task Force 20/Veterans, Toledo Mudhens, YMCA/JCC, Whitmer Jr. Panthers, Centennial Terrace Concert Series, UT Lady Rockets Basketball, as well as several youth groups and charities. Call Jim White Toyota at 419-841-6681 or visit us in person. We’re conveniently located at 6123 W. Central Ave. Toledo, Ohio 43615. We look forward to assisting you with all of your automotive needs!
Contact Dealership

6123 Central Ave

Toledo, OH

43615

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Showing 2,832 reviews

November 20, 2021

The staff were very helpful with my poor cars problem. All the staff are great customer service representatives. More

by jmaxey3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Nov 26, 2021 -

Jim White Toyota responded

Thank you for your review!

November 20, 2021

Service writer was nice, respectful. There was a older employee with him who was disrespectful to my daughter by stating she was cause for air leaking from tires with her bad driving, he also stated he wa More

by tecproperty
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Nov 26, 2021 -

Jim White Toyota responded

I brought this review to the attention of our General Manager. He is looking into this. We truly apologize. We are appalled and this is not how we do business or treat our guests. We do not have enough words of how to apologize.

November 20, 2021

Was greeted on arrival and service representative was cordial and helpful. Service was done in estimated time and findings of inspection were explained. More

by bdeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Nov 26, 2021 -

Jim White Toyota responded

Thank you for your review and business!

November 20, 2021

The service was good . . .I have deducted one star for harassment (this useless survey). The next one will make me take my business elsewhere. More

by aboxofbirds
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Tomasi
Nov 26, 2021 -

Jim White Toyota responded

We apologize. This is automatically generated. I cannot pull you from the list as it is generated by a third party. It is optional, please do not feel you have to complete it. Again, we do apologize.

November 19, 2021

We have been going to Jim White Toyota for service for 8 years and have always been happy with the service we receive. More

by lnowak2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasi
Nov 26, 2021 -

Jim White Toyota responded

Thank you for your review and repeat business! We are so happy we continue to provide you with outstanding service.

November 19, 2021

Staff is friendly, polite and knowledgeable. Waiting area is clean and comfortable. This is my got place More

by bobbi.mourad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Nov 26, 2021 -

Jim White Toyota responded

Thank you for your review and business! We appreciate it more than we can say!

November 19, 2021

I like it when you guys take the time to answer my questions. And don’t rush me along More

by ckmerillat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

ckmerillat responded

Yep

Nov 19, 2021 -

ckmerillat responded

Yep

Nov 19, 2021 -

ckmerillat responded

Hello

Nov 19, 2021 -

ckmerillat responded

This is getting to be a hassle. I already typed a response

Nov 19, 2021 -

ckmerillat responded

Sorry but I’m done here.

Nov 26, 2021 -

Jim White Toyota responded

Thank you for your review!

November 19, 2021

Great service with JP. Also I was very impressed with your shuttle service driver, Mike. More

by BRENDAHANNAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike—shuttle service driver, JP Matthews
Nov 26, 2021 -

Jim White Toyota responded

Thank you for your review!

November 18, 2021

Always easy to schedule a service appointment and very friendly and courteous service reps each time I have been there. More

by gharnad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Jim White Toyota responded

Thank you for your review!

November 16, 2021

Recently made appt to bring car in for safety recall… That went very well… Inquired at the same time about notice received related to pealing paint… Asked if that could be checked at the same time… Was t More

by Mike Nye
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Lisa Gazda
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP Matthews
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