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Jim White Toyota

Toledo, OH

4.7
2,832 Reviews
Jim White Toyota is proud to have been serving Northwest Ohio and Southeast Michigan for over 50 years, having opened our doors on April 8, 1968. It has been an honor to serve our community and look forward to continue to do so. Working with us is nothing you have ever experienced before. With our Jim White Toyota Promise, every interaction with us will be SIMPLE, STRAIGHTFORWARD, and SECURE. We will always respect you and your time. We will never pressure or take advantage of you. We will honor all promises and commitments made. And above all – we will always be transparent! Aside from our Jim White Toyota Promise, the Jim White Toyota Advantage is a suite of perks our guests get to enjoy when doing business with us. From no cost maintenance to shuttle service to alignment checks. Our Jim White Toyota Advantage is our way of saying we appreciate you! Discover more about our Jim White Toyota Advantage when you stop in for a test drive or for service. In addition to what we do for our guests, we believe in being a good neighbor. We are proud sponsors of Task Force 20/Veterans, Toledo Mudhens, YMCA/JCC, Whitmer Jr. Panthers, Centennial Terrace Concert Series, UT Lady Rockets Basketball, as well as several youth groups and charities. Call Jim White Toyota at 419-841-6681 or visit us in person. We’re conveniently located at 6123 W. Central Ave. Toledo, Ohio 43615. We look forward to assisting you with all of your automotive needs!
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6123 Central Ave

Toledo, OH

43615

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Showing 2,832 reviews

January 24, 2021

Great 👍🏼 work Nick with the beast. The beast needed service because past due date. Miss the snacks that AT would put out for peeps. Thanks Covid. More

by Mr. Roger’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Jan 25, 2021 -

Jim White Toyota responded

Thank you for your review! We're happy Nick provided you with great service! We also look forward to being able to have snacks again.

January 23, 2021

Raven is the best salesman I’ve ever dealt with!!! Great to work with and one heck of nice dude. We will definitely go back to see him next time. More

by Nik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raven Phouthavanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Jim White Toyota responded

Wow! We are so excited to show this review to Raven! Thank you so much, you have definitely made his day!

January 23, 2021

I am beyond frustrated. I got a oil change and it wasn’t done correctly so all my oil leaked out and I can’t drive it all weekend. It took almost a hour to be done so I don’t understand. I also doordash so More

by KEYTHA04
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tenley Reid
January 21, 2021

I have made three trips to Jim White Toyota to complete recall service for passenger side airbag. I have been pursuing this recall for some time, but when going online it was impossible to determine where More

by wolfeairwolfe
Recommend Dealer
No
Employees Worked With
Don't know the names
January 20, 2021

Took my car in at 3pm to be serviced the next day. Was told to wait til a Mgr "got out of mtg" to take me home. After over an hour they said the car got fixed instead. Didn't appreciate the lack of commun More

by Bob & Barb Kingsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Maras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone, Avaughn Wells
Jan 25, 2021 -

Jim White Toyota responded

Thank you for your review! We do apologize for the lack of communication, but we are so pleased your service was done so quickly and you got to be on your way with your vehicle!

January 20, 2021

Raven was very knowledgeable and helpful and the whole leasing process went much faster than expected. Can’t wait to keep working with their staff More

by charliecolwell
Recommend Dealer
Yes
Employees Worked With
Raven Phouthavanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Jim White Toyota responded

Thank you for your review, Charlie! We are so thankful for your positive experience with Raven! We know this review will make his day!

January 19, 2021

I sat for over 2 hours for a service that was told would take about an hour. No one said my name when my car was finished and I had to approach the desk to ask about my car. Little frustrating More

by SusAn
Recommend Dealer
No
Employees Worked With
Matt Theisen
Jan 20, 2021 -

Jim White Toyota responded

Thank you for taking the time to leave us a review, Susan! We feel it is very important to hear from our guests, especially if they are unhappy. We are sorry to learn you had to wait for your vehicle and was not made aware it was done. We try to honor everyone's time and to get our guests in and out. Our Service Manager has been made aware of your wait and will be providing more training to our Advisors. We truly hope you will give us another chance!

January 19, 2021

Nick and the entire team did a fantastic job. Prompt service and excellent communication. Any other work I need done will definitely be performed by Jim white Toyota! More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone
Jan 20, 2021 -

Jim White Toyota responded

Wow! Thank you so much for your review! We truly appreciate it!

January 18, 2021

Mike Beutel was professional, efficient and did an excellent job of understanding our needs. He explained the process thoroughly and kept the process moving quickly. Dealership was clean and well orga More

by MDMTHEIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Jim White Toyota responded

Thank you for your review! We are pleased you had a good experience with Mike and felt our dealership was clean! We are in the middle of a renovation, so this means a lot!

January 17, 2021

Good work way too expensive $140 oil change really? Come on I’m just trying to keep this whole truck running I guess I’m gonna have to go to Valvoline are Jiffy Lube or something More

by Nrog1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone
Jan 20, 2021 -

Jim White Toyota responded

Thank you for your review! We're sorry you felt your oil change was too expensive. We do use Toyota Genuine Oil, Toyota Genuine filters, etc. and the work is performed by a Toyota Certified mechanic, this is leading to price difference between a dealer and a business like Jiffy Lube. We hope that since you are happy with the work, you will continue to come see us to maintain your Toyota truck!

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