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Jim White Toyota
Toledo, OH
2,832 Reviews
Jim White Toyota is proud to have been serving Northwest Ohio and Southeast Michigan for over 50 years, having opened our doors on April 8, 1968. It has been an honor to serve our community and look forward to continue to do so.
Working with us is nothing you have ever experienced before. With our Jim White Toyota Promise, every interaction with us will be SIMPLE, STRAIGHTFORWARD, and SECURE. We will always respect you and your time. We will never pressure or take advantage of you. We will honor all promises and commitments made. And above all – we will always be transparent!
Aside from our Jim White Toyota Promise, the Jim White Toyota Advantage is a suite of perks our guests get to enjoy when doing business with us. From no cost maintenance to shuttle service to alignment checks. Our Jim White Toyota Advantage is our way of saying we appreciate you! Discover more about our Jim White Toyota Advantage when you stop in for a test drive or for service.
In addition to what we do for our guests, we believe in being a good neighbor. We are proud sponsors of Task Force 20/Veterans, Toledo Mudhens, YMCA/JCC, Whitmer Jr. Panthers, Centennial Terrace Concert Series, UT Lady Rockets Basketball, as well as several youth groups and charities.
Call Jim White Toyota at 419-841-6681 or visit us in person. We’re conveniently located at 6123 W. Central Ave. Toledo, Ohio 43615. We look forward to assisting you with all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,832 reviews
October 22, 2020
Terrible service absolutely no help and cost me hours of my time and my money. I had to take at least 10 phone calls with them while I was working to try to resolve the issue just for my time to be complet my time and my money. I had to take at least 10 phone calls with them while I was working to try to resolve the issue just for my time to be completely wasted. I Will never come back again and will tell the same to everyone I know. I wasted two trips 35 min to the dealership and had to barrow a vehicle and get a ride back multiple times for them not to want to perform my SAFETY recall and another Toyota dealership did it with 0 issues. Absolutely awful experience. I’m a mechanic myself and they tried to get me to buy parts I didn’t need and when I asked why I needed new parts they told me they were unable to perform my recall at all. Refused to let me speak to a mechanic and the person I was speaking to knew absolutely nothing about auto mechanics. Denied my safety recall for no reason but another dealership a week later said it would be no issue at all and that they get recalls that Jim white denied for no reason all the time. I will NEVER come back and I will make sure everyone I know avoids Jim white at all costs. More
by d_stickler
Verified CustomerEmployees Worked With
John McDonald
October 22, 2020
Raven is the man! My story would take much longer than I’m permitted here so I’ll just say that I’m ridiculously happy! I’m permitted here so I’ll just say that I’m ridiculously happy! More
by STONEAPART
Employees Worked With
October 22, 2020
Seems that you overbook the service department. I arrived at 4:20 for my 4:30 appointment. I waited 1 hour 15 minutes before asking if there was a problem. Waited another 15 minutes until car ready arrived at 4:20 for my 4:30 appointment. I waited 1 hour 15 minutes before asking if there was a problem. Waited another 15 minutes until car ready. Paperwork was incorrect... waited for that issue to be resolved. Not a good way to end my work day. Not one employee made me feel appreciated as a customer...not sure I’ll ever return. More
by SAUSTIN823
October 21, 2020
During my one- year relationship with Jim White, every single item from both sales and service has exceeded expectations. Corey Schenherr is very knowledgeable, helpful, and courteous. single item from both sales and service has exceeded expectations. Corey Schenherr is very knowledgeable, helpful, and courteous. More
by LMATTOX
Employees Worked With
October 21, 2020
I took my Highlander in for routine service. The I took my Highlander in for routine service. The service staff was courteous and the service on my vehicle was done in a very timely manner. I took my Highlander in for routine service. The service staff was courteous and the service on my vehicle was done in a very timely manner. More
by Ted
Employees Worked With
Nick Schiavone
October 18, 2020
I had a wonderful experience from start to finish! They were great explaining everything and anything I asked about! Would recommend them and I look forward to working with them in the future! were great explaining everything and anything I asked about! Would recommend them and I look forward to working with them in the future! More
by bemata2
Employees Worked With
October 17, 2020
Spoke with Lisa twice for an appointment and other issue. She sounded short and rude, like I was a real bother and waste of time. She sounded short and rude, like I was a real bother and waste of time. More
by Pearly Whirly
Employees Worked With
Other Employees :
Lisa, Morgan Brzozka
October 17, 2020
Employees I delt with were friendly and helpfull. Service performed seems to have taken care of problem. Mike the shuttle driver was very friendly and personable. Service performed seems to have taken care of problem. Mike the shuttle driver was very friendly and personable. More
by Zzz
Employees Worked With
Mike the shuttle driver , Morgan Brzozka
October 14, 2020
Always very helpful and friendly. The tire replacement took longer than expected but understandable because it didn’t come up n when expected. Didn’t make me wait for paperwork. took longer than expected but understandable because it didn’t come up n when expected. Didn’t make me wait for paperwork. More
by pscloss
Employees Worked With
Nick Schiavone
October 14, 2020
Raven is an excellent sales associate that knows his Toyota products, very well. He is also very courteous and take his time to explain how new options works and how to set them up, correctly. Raven is Toyota products, very well. He is also very courteous and take his time to explain how new options works and how to set them up, correctly. Raven is a GREAT ASSET!!! for Jim White Toyota. I would buy again from Raven, at Jim White Toyota. More
by G.KUJAWA
