Jim White Toyota

Mike did an awesome job providing great customer service. He did not pressure us like some sales persons do and went over and above to ensure we had the vehicle that fit our needs by listening to what we wer He did not pressure us like some sales persons do and went over and above to ensure we had the vehicle that fit our needs by listening to what we were looking for. I did not intend on buying that day but he showed us a vehicle that was perfect so couldn’t walk away. More

Had a great experience. Raven is awesome. I will definitely be returning and doing note business with this dealer. I always felt like I was getting scammed when buying a vehicle but I did not feel definitely be returning and doing note business with this dealer. I always felt like I was getting scammed when buying a vehicle but I did not feel that way here. More

I was misinformed on recommendations, price quotes and procedures. I was told at first that the transmission fluid change included the filter but that was false. Then I was told it would cost an extra $70 procedures. I was told at first that the transmission fluid change included the filter but that was false. Then I was told it would cost an extra $70 for a transmission filter change at xxx. I received a call shortly after I dropped my car off and was told that the price would increase by over $250 if I wanted the filter because I was "misquoted". I woke up the next day to a puddle of transmisson fluid in my driveway and noticed the drain plug was so loose I could turn it with my fingers. It cost me alot of time and almost a new transmission. I honestly thought I would never have to worry about taking my car to the dealership. They did tow my car and also gave me a loaner for the day but it was a terrible experience. There seemed to be a huge disconnect between the service advisor and the actual technicians. The price for the oil change was excellent. The price for everything else was expensive. Overall I would recommend getting an oil change done there but nothing else. Unfortunately for me the distance to a different Toyota dealership is far or else I would be going to a different one next time. More

I must say that I have been watching the service of my 2016 Toyota 4-Runner since I purchased it there new. They have been watchful most of the times for thing's I am picky about relative to everything! T 2016 Toyota 4-Runner since I purchased it there new. They have been watchful most of the times for thing's I am picky about relative to everything! They have performed to the very best of their skill's. I had new plug's installed a few month's ago and I was surprised at the results as the satisfaction was not immediate. The Computer's have to recognize the new part. I have recently made a trip to D.C., etc and the mileage finally improved to where I actually smiled and it actually felt great. I have to admit that I only have 33000 miles now and normally don't drive much. But it seems that's what my SUV wanted was a nice long road trip. Mileage started out at 18.6 and went to 20.70 when the trip was over! This vehicle loves to stretch it's leg's and not just sit in the driveway. I will maintain Jim White as my "SERVICING DEALER!" More

Great experience and a great sales person with James Schenk III everything went amazing love the Tundra a smooth ride and a nice looking truck Schenk III everything went amazing love the Tundra a smooth ride and a nice looking truck More

fast complete service, good waiting area, it could have had more things available, where the TV was located there were too many people for my taste, the outer waiting area was excellent, the picnic table o had more things available, where the TV was located there were too many people for my taste, the outer waiting area was excellent, the picnic table outside in the back was a a great idea, just wish it wasn't so hot More

JP was very polite and helpful. He suggested a place to wait outside. I appreciated that. Oil change was done quickly. Thank you blah blah blah wait outside. I appreciated that. Oil change was done quickly. Thank you blah blah blah More

Drove two hours from Cleveland to see the vehicle and see if worth moving forward with. Glad I made the ride. Staff was very accommodating. if worth moving forward with. Glad I made the ride. Staff was very accommodating. More

I dropped in without an appointment on a Friday before a holiday weekend at mid afternoon My issue with a battery was resolved by replacing it promptly I was very pleased holiday weekend at mid afternoon My issue with a battery was resolved by replacing it promptly I was very pleased More

Corey Schenher is an absolute professional, and a pleasure to deal with. He made our visit both enjoyable, and informative. We bought an excellent product from an excellent firm.If I live long enough pleasure to deal with. He made our visit both enjoyable, and informative. We bought an excellent product from an excellent firm.If I live long enough to have need for another vehicle, it will be from Cory at Jim White Toyota.On A scale of 1 to 10, I would rate them at 15. More