Jim White Toyota

Friendly, thorough, attentive to customer needs and completed job in a timely fashion. Discussed needs prior to service and called regarding additional services after diagnostic was completed. Did a te completed job in a timely fashion. Discussed needs prior to service and called regarding additional services after diagnostic was completed. Did a terrific job! We appreciate your service! More

Excellent customer service thank you JP! I will Excellent customer service thank you JP! I will definately bring my car here to be serviced! The only feedback is I’m missing the free car wash I g Excellent customer service thank you JP! I will definately bring my car here to be serviced! The only feedback is I’m missing the free car wash I got in CA when I got my car serviced. 😃 More

I was highly disappointed in the service. An oil change and tire rotation should not take an hr and 40 minutes. Also did not reset the maintenance screen on my display and the mileage for return is not cor and tire rotation should not take an hr and 40 minutes. Also did not reset the maintenance screen on my display and the mileage for return is not correct. It is a synthetic oil and is to be changed at 10000 miles not 5000 as the sticker suggest. Just a way to nickel and dime customer by thinking they needed in sooner than necessary. I had a coupon from a competitor and he said they applied it. When i looked at the invoice only the tire rotation was discounted. I also feel they should at least wash the cars for the price they charge for an oil change! More

My Jim White experience was just okay. Nothing unique w/ customer service. We have purchased two very solid vehicles from there which is most important. The two consecutive times that I brought my vehicle i customer service. We have purchased two very solid vehicles from there which is most important. The two consecutive times that I brought my vehicle in to be serviced, they never even called me to let me know that car was ready. More

The staff are friendly and very knowledgeable. My service was completed in a timely manner and very thorough. I highly recommend Jim White Toyota for all of your we vehicle and service needs. service was completed in a timely manner and very thorough. I highly recommend Jim White Toyota for all of your we vehicle and service needs. More

Had a great experience. Raven is awesome. I will definitely be returning and doing note business with this dealer. I always felt like I was getting scammed when buying a vehicle but I did not feel definitely be returning and doing note business with this dealer. I always felt like I was getting scammed when buying a vehicle but I did not feel that way here. More

Mike did an awesome job providing great customer service. He did not pressure us like some sales persons do and went over and above to ensure we had the vehicle that fit our needs by listening to what we wer He did not pressure us like some sales persons do and went over and above to ensure we had the vehicle that fit our needs by listening to what we were looking for. I did not intend on buying that day but he showed us a vehicle that was perfect so couldn’t walk away. More

I was misinformed on recommendations, price quotes and procedures. I was told at first that the transmission fluid change included the filter but that was false. Then I was told it would cost an extra $70 procedures. I was told at first that the transmission fluid change included the filter but that was false. Then I was told it would cost an extra $70 for a transmission filter change at xxx. I received a call shortly after I dropped my car off and was told that the price would increase by over $250 if I wanted the filter because I was "misquoted". I woke up the next day to a puddle of transmisson fluid in my driveway and noticed the drain plug was so loose I could turn it with my fingers. It cost me alot of time and almost a new transmission. I honestly thought I would never have to worry about taking my car to the dealership. They did tow my car and also gave me a loaner for the day but it was a terrible experience. There seemed to be a huge disconnect between the service advisor and the actual technicians. The price for the oil change was excellent. The price for everything else was expensive. Overall I would recommend getting an oil change done there but nothing else. Unfortunately for me the distance to a different Toyota dealership is far or else I would be going to a different one next time. More

I must say that I have been watching the service of my 2016 Toyota 4-Runner since I purchased it there new. They have been watchful most of the times for thing's I am picky about relative to everything! T 2016 Toyota 4-Runner since I purchased it there new. They have been watchful most of the times for thing's I am picky about relative to everything! They have performed to the very best of their skill's. I had new plug's installed a few month's ago and I was surprised at the results as the satisfaction was not immediate. The Computer's have to recognize the new part. I have recently made a trip to D.C., etc and the mileage finally improved to where I actually smiled and it actually felt great. I have to admit that I only have 33000 miles now and normally don't drive much. But it seems that's what my SUV wanted was a nice long road trip. Mileage started out at 18.6 and went to 20.70 when the trip was over! This vehicle loves to stretch it's leg's and not just sit in the driveway. I will maintain Jim White as my "SERVICING DEALER!" More

Great experience and a great sales person with James Schenk III everything went amazing love the Tundra a smooth ride and a nice looking truck Schenk III everything went amazing love the Tundra a smooth ride and a nice looking truck More