Jim White Toyota

Mo Zareef was an excellent car salesman that helped us. The car buying experience was very unpleasant since it took eight hours to complete the purchase and this was with our knowing the two cars that we h The car buying experience was very unpleasant since it took eight hours to complete the purchase and this was with our knowing the two cars that we had wanted to purchase walking into the dealership. We purchased two cars that the porter could not clean properly and we will have to go back to have them cleaned properly. Although the sales person knew many of the available car features, there were some that they did not know that would have been helpful to our purchase decision. We also have to take one of the vehicles back since it makes a noise when going in reverse. We did not enjoy the whole finance experience and process which included our sales person asking us financial questions in an open car showroom when there should have been privacy and this should have been done by the Finance manager. More

I have been your client for 18 years. Last time the service was terrible. I can't trust you anymore......I never recommend your company . service was terrible. I can't trust you anymore......I never recommend your company . More

Everyone I dealt with was courteous and helpful. Got my recall and 5k service done and they kept me informed. Can’t say anything negative, they were great! recall and 5k service done and they kept me informed. Can’t say anything negative, they were great! More

As usual, the service at Jim White Toyota is excellent. The staff are extremely professional and the work was done very quickly. I would highly recommend this dealer for sales and service. The staff are extremely professional and the work was done very quickly. I would highly recommend this dealer for sales and service. More

Morgan was very nice, funny, and prompt upon my entering the service bay. She handed me off to J.P. and he was very helpful with my extra questions and he even took time to look up accessories prices for m the service bay. She handed me off to J.P. and he was very helpful with my extra questions and he even took time to look up accessories prices for my Vehicle! Thank you so much for yalls professionalism and helpfulness! More

We gave 3 hours notice, and had a 2 hour drive. No one bothered to tell us in that time that the car was not even there. So, we had to waste a whole day waiting around for the car. We kept getting told th bothered to tell us in that time that the car was not even there. So, we had to waste a whole day waiting around for the car. We kept getting told things like, "oh we are going to send someone out to get it," and then the tune would change to "we are just going to wait till the guy brings it back at the end of the day." This flopped back and forth several times. We had several things we could have been doing if we were not being yo-yoed all over the place. Let alone if we were informed in the beginning so we would not drive down early that day. When we finally got to signing the guy was dealing with two customers at once so we were left sitting alone wondering what was going on several times. We do like the car we got. We were just upset with the service. More

Great service and high professionalisms; very friendly and kept me informed during the service appointment; offered many services and replacement parts, without being overly pushy. and kept me informed during the service appointment; offered many services and replacement parts, without being overly pushy. More

Great price, great service! We called ahead and test drove then bought our used vehicle and traded in our old one. Fair pricing on both. They even detailed and washed the vehicle again and filled the ta drove then bought our used vehicle and traded in our old one. Fair pricing on both. They even detailed and washed the vehicle again and filled the tank before we drove off the lot. Highly recommend! More

One thing is still not fixed, they don't know how to fix it. The reverse warning noise for the hybrid is not working. They will figure it out. it. The reverse warning noise for the hybrid is not working. They will figure it out. More

I was not given the right price he did not inform me of the labor nor the price of disposing of my battery, wasnt happy. the labor nor the price of disposing of my battery, wasnt happy. More