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Jim White Toyota

Toledo, OH

4.7
2,850 Reviews
Jim White Toyota is proud to have been serving Northwest Ohio and Southeast Michigan for over 50 years, having opened our doors on April 8, 1968. It has been an honor to serve our community and look forward to continue to do so. Working with us is nothing you have ever experienced before. With our Jim White Toyota Promise, every interaction with us will be SIMPLE, STRAIGHTFORWARD, and SECURE. We will always respect you and your time. We will never pressure or take advantage of you. We will honor all promises and commitments made. And above all – we will always be transparent! Aside from our Jim White Toyota Promise, the Jim White Toyota Advantage is a suite of perks our guests get to enjoy when doing business with us. From no cost maintenance to shuttle service to alignment checks. Our Jim White Toyota Advantage is our way of saying we appreciate you! Discover more about our Jim White Toyota Advantage when you stop in for a test drive or for service. In addition to what we do for our guests, we believe in being a good neighbor. We are proud sponsors of Task Force 20/Veterans, Toledo Mudhens, YMCA/JCC, Whitmer Jr. Panthers, Centennial Terrace Concert Series, UT Lady Rockets Basketball, as well as several youth groups and charities. Call Jim White Toyota at 419-841-6681 or visit us in person. We’re conveniently located at 6123 W. Central Ave. Toledo, Ohio 43615. We look forward to assisting you with all of your automotive needs!
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6123 Central Ave

Toledo, OH

43615

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Showing 2,850 reviews

June 22, 2019

Oil change To the point. In and out. Took me in at end of day. They did not have to do that but they did. And I appreciate that. More

by Ghegeman3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember names.
Jun 24, 2019 -

Jim White Toyota responded

Thank you for your review and your business!

June 21, 2019

Fair experience The vehicle operation not explained very well. Warranty not explained. No second key for vehicle. No manual in vehicle. Just a test drive. Would like More

by RCZERNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Staifer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Jim White Toyota responded

Thank you so much for your review and your business! It has come to our attention that the key and manuals were addressed and have been ordered for you. Your salesperson will contact you as soon as they arrive. We apologize if this was not communicated clearly with you. Please feel free to contact our Business Department with any questions or concerns you have regarding your extended warranty. They will be happy to assist you.

June 21, 2019

Professional and courteous First class experience all around. Everyone helpful, honest, and professional. I would recommend pamela and the entire team if your in the market for More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Lugari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Jim White Toyota responded

Thank you for your five star review, Mike! We're so happy to learn of your outstanding experience with Pam!

June 19, 2019

bad experience. They forgot to tell me when my car was done. I waited 3 hours. Service person said he got distracted. Totally unacceptable. My previous experiences we More

by Upset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Reid
June 19, 2019

Sienna recall and interval maintenance service Service scheduled with service tech and although the service since secondary to a recall was promised a renal vehicle this was not available at the ti More

by TogotaFam08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Schiavone
Jun 19, 2019 -

Jim White Toyota responded

Thank you for your review! We're happy there was a vehicle for your wife to drive while the recall was performed!

June 18, 2019

Good service Although I had passed my complimentary service limit of 30,000 miles and no longer able to get complimentary oil change and tire rotation. The value t More

by StevenZhang2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Reid
Jun 19, 2019 -

Jim White Toyota responded

Thank you for your amazing review of Keith and our Service Department. We truly appreciate it!

June 18, 2019

Vehicle recommended periodic service Excellent service center. Only complaint I have is that it’s getting very difficult to schedule an appointment soon. It used to be you would call to s More

by yobrave
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
This survey is not employee related
Jun 19, 2019 -

Jim White Toyota responded

Thank you for your review of our Service Department! We truly appreciate it! We are short handed on technicians right now, leading to the schedule filling up quickly. We are actively looking for techs and are hoping to be able to accommodate guests needing service sooner rather than later.

June 17, 2019

Very positive experience! John was very helpful with choosing a new car . He always worked around our schedule. Rahman was also great with the purchase agreement. He didn't for More

by KRDEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McDonald
Jun 19, 2019 -

Jim White Toyota responded

Thank you so much for your continued to business and kinds words! We're so happy John was able to work with you and earn your business!

June 17, 2019

Excellent experience This dealer was professional and very easy to work with. Corey went the extra mile to get things done properly and efficiently. I would go back! More

by SubOut17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Schenher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahman West
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Jim White Toyota responded

Thank you for your review of Corey and the dealership! We truly appreciate it, you, and your business!

June 14, 2019

Excellent Sale's Person and Dealer Pan made out experience very nice and friendly, was a pleasure doing business with her and Jim White Toyota. Would and will buy another from her. Tha More

by 4Runner Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Lugari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Jim White Toyota responded

Thank you for your review of Pam and your business! We appreciate it!

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