
Jim White Toyota
Toledo, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Sales man John was awesome John McDonald was very kind to stay after hours to reassure my experience went smooth. He handled the sale with the up most friendlyest and professi John McDonald was very kind to stay after hours to reassure my experience went smooth. He handled the sale with the up most friendlyest and professional service. I will send all my friends and family to him. More
Great Experience!! Always a pleasure to deal with Jim White Toyota. Very professional and always willing to help with any of my vehicle needs. I will definitely recommen Always a pleasure to deal with Jim White Toyota. Very professional and always willing to help with any of my vehicle needs. I will definitely recommend anybody to Jim White Toyota! More
Job was good as expected There was no wait when I dropped my Prius off early (10:45 am) for my 3:30 pm appointment for a regular service at a little less than 130,000 miles. T There was no wait when I dropped my Prius off early (10:45 am) for my 3:30 pm appointment for a regular service at a little less than 130,000 miles. They managed to complete the work by about 1:30. When I picked up my car, paying the bill went quickly. However, when I asked at the service desk where to find my car, they misunderstood what I was asking. They thought I wanted to know what was happening with repair to my car and they couldn’t find it in the computer. I repeated what I had asked. Turns out my car was right outside the back door! More
Great customer service from Greggory Schramm! I brought my son’s Toyota in for a grinding noise concern in the front of the vehicle before he and his family made a long journey back to Offutt AFB I brought my son’s Toyota in for a grinding noise concern in the front of the vehicle before he and his family made a long journey back to Offutt AFB in NE, where my son is stationed, after the holidays. Not only did Greggory and the Master Techs at Jim White find the initial problem, their complex problem solving discovered an additional issue that would have manifest itself at a later time and fixed that too. All the work was covered by the outstanding drive train warranty that all Toyotas carry. We couldn’t be happier with Gregory’s service, communication and persistence to take care of a military family. Hats off to the team! Thank you!!! A+++. More
Great Got very good rebate due to Christmas and also being a recent college graduate. The employees were very helpful in lowering the annual interest rate d Got very good rebate due to Christmas and also being a recent college graduate. The employees were very helpful in lowering the annual interest rate due to which I didn't have to approach any bank for financing. More
Great Experience Matthew Theissen is great. He is knowledgable, professional and no nonsense. We told him what we wanted and he made it happen. He was patient in the “ Matthew Theissen is great. He is knowledgable, professional and no nonsense. We told him what we wanted and he made it happen. He was patient in the “haggling” phase and professional throughout the entire process. More
Oil change tire rotation Got in and out in 45 minutes. Waiting area was clean with tv, drinks, and snacks. Staff was friendly. Greg gave a thorough review of my vehicle afterw Got in and out in 45 minutes. Waiting area was clean with tv, drinks, and snacks. Staff was friendly. Greg gave a thorough review of my vehicle afterwards. More
Service I was and always am very pleased with the service I receive. Yesterday, I did not have an appointment, as I was unaware of the new policy, however, I I was and always am very pleased with the service I receive. Yesterday, I did not have an appointment, as I was unaware of the new policy, however, I was accepted and was done by 8:28 or so. I was very happy! My service for the day was explained at the end in a very professional manner. My tech was friendly, polite and professional a 5 star performance. Thank you! More
Very good Typically the service dept. has been very helpful. Scheduled service was reviewed. All problems were discussed. to my satisfaction. Wait time was v Typically the service dept. has been very helpful. Scheduled service was reviewed. All problems were discussed. to my satisfaction. Wait time was very acceptable. Thanks. . . . . More
Disappointing The 1st time I bro my car in, the service was great. This time, they didn’t go over any findings, or lack of findings, before I left. I also asked tha The 1st time I bro my car in, the service was great. This time, they didn’t go over any findings, or lack of findings, before I left. I also asked that my trunk cover be put in place, because I couldn’t seem to do it, and that wasn’t done. Also, my name was called while I was in the restroom, (20 minutes before they said my car would be ready), and I was never paged again. I was in the waiting room an additional 30 minutes beyond the estimated wait time before I finally asked when my car would be ready. They were unapologetic and just said “well, we called your name.” Not good customer service in my opinion. I waited a total of 1 and a half hours for simple servicing. More