Jim White Toyota

Prius repairs Very courteous staff. Repairs so far are doing well. Driver to transport me from the dealership and back was very friendly and also a safe driver. Very courteous staff. Repairs so far are doing well. Driver to transport me from the dealership and back was very friendly and also a safe driver. More

Delivered on commitment. Dealer was responsive in scheduling. Pricing was competitive. Waiting area was above average. Service completed early and to my satisfaction. I r Dealer was responsive in scheduling. Pricing was competitive. Waiting area was above average. Service completed early and to my satisfaction. I reccomend Jim White Service very highly. More

appointments We are now forced to make an appointment several days in advance for an oil change that you don’t keep. I was on time for my last oil change but the c We are now forced to make an appointment several days in advance for an oil change that you don’t keep. I was on time for my last oil change but the car didn’t get in until 45 minutes later. Most of your service advisors are nice (Keith) others are not. More

Tires I came to get another tire because we all of the potholes, I got a screw in my tire. I was able to call and schedule an appointment and get in the sam I came to get another tire because we all of the potholes, I got a screw in my tire. I was able to call and schedule an appointment and get in the same day. More

Oil change review I would recommend Jim White Toyota service center to all. The staff is always friendly and willing to help. Even when they are busy, they make service I would recommend Jim White Toyota service center to all. The staff is always friendly and willing to help. Even when they are busy, they make services as fast as possible. I do wish there was a convenient phone app to book service appointments, so I can schedule services outside of business hours. More

Great people, great service The dealership are freindly and the sales person is very helpful ,he explained to me all about the car im buying and showed me how it works.. The dealership are freindly and the sales person is very helpful ,he explained to me all about the car im buying and showed me how it works.. More

Overall Good Experience Drove from a couple hours away to test drive two cars. Corey did a great job communicating with me to let me know the cars were still there and advert Drove from a couple hours away to test drive two cars. Corey did a great job communicating with me to let me know the cars were still there and advertised correctly. He verified they were still on the lot the night before to make sure I wouldn't make the drive and find out the cars were sold. Test driving was a good experience and decided to make a purchase. Corey was helpful and polite through the whole process. Waiting for paperwork and financing was a bit slow but I guess that is probably part of the process for a car purchase. Once in the back financing office, things moved quickly but that is still my least favorite part of any dealer. Being offered extra warranty services and making it relatively unclear you can actually choose none of the presented options is disappointing. In my opinion this falls into the classic experience you can read about the finance offer of any dealer. Would give 5 stars overall without having to deal with those extra pressures. More

Smooth friendly lease The entire lease process was painless. Caitlyn emailed me information about the car I was interested and set up a deal I couldn’t pass up. When I went The entire lease process was painless. Caitlyn emailed me information about the car I was interested and set up a deal I couldn’t pass up. When I went into the dealership I was met by Matt and the deal was the same. Signed papers and drove away! Thanks! More

Eight days wait for an oil change Showed up at 9am for a 70,000 mile oil change and tire rotation, just like I have each 5,000 miles. Have only made an appointment when I had major ser Showed up at 9am for a 70,000 mile oil change and tire rotation, just like I have each 5,000 miles. Have only made an appointment when I had major service- each 30,000 miles. Had Keith(who is very nice) tell me soonest oil change and tire rotation was the following Friday at 7:30am. I don’t know about you, but oil changes are done everywhere, without an appointment. It’s a commodity. Toyota in Maumee has “express” oil changes, as does the Honda dealer next door to Jim White Toyota. This was my 14th oil change on this car, at Jim White, and I can promise it will be my last. I will still do major service here— I bought the car here and have no issue with the service department, but I will not make another 7:30am appointment eight days ahead of time. Management should figure out how to accommodate drop-ins. I probably passed ten places on my way home that know how to do this. It’s not that hard. More

Very great experience It was a very great experience from having the cars thoroughly explained in detail and having times where we sat and just talked for a while. I would It was a very great experience from having the cars thoroughly explained in detail and having times where we sat and just talked for a while. I would definitely recommend this dealership for the great and friendly staff! More