Jim White Toyota

JJ and then Alvin helped us navigate the purchase of a new Toyota. Both were very personable and helpful. We especially appreciate the input and assistance of the used car manager, Josh. He helped us make new Toyota. Both were very personable and helpful. We especially appreciate the input and assistance of the used car manager, Josh. He helped us make a better purchase decision. More

My experience was top notch! I highly recommend visiting Jim White Toyota and having Don Webb find you your next vehicle! I highly recommend visiting Jim White Toyota and having Don Webb find you your next vehicle! More

Pam was wonderful. From start to finish she made the whole process quick and easy. From start to finish she made the whole process quick and easy. More

We took our Toyota Camry in to have the driver's side window (that had gone off the track) repaired. It had gone off the track when we rolled it down a few days previous, and we couldn't slip it back int window (that had gone off the track) repaired. It had gone off the track when we rolled it down a few days previous, and we couldn't slip it back into place ourselves. Our usual mechanic was busy, and I needed the window to stay in place so I could commute 86 miles round trip to my job in another town. We called around Toledo for help, and Jim White Toyota repair shop said they could get us in the next day. We took a chance and took the car in early and waited in their waiting area for two hours. I needed to leave then since I had a work-related appointment that afternoon, so I asked if they had fixed the window. (Our usual mechanic fixed it in like ten minutes before a couple years ago, so one would think in two hours it would be fixed.) No, they had done nothing to fix it, and then they tried to tell us that we needed a $400+ window (a whole new window) plus labor costs or else they wouldn't repair it, for a total of $600. (The last time we took it to our usual mechanic for this same fix, he'd done it for nothing!). The window is not broken and our usual mechanic told us that it just needs to be put back on the track inside the door frame. I was desperate to get to my work appointment, so I said let me have the car and we'll call it a day. Jim White Toyota wouldn't give us the keys unless we paid them an outrageous "diagnostic fee". Insult upon injury, when we got home we noticed that a small part of the door panel is missing! They not only didn't fix the window problem, they took off and lost a part of the door panel itself! Maybe they're just sloppy or incompetent mechanics, but with the high pressure up-selling of expensive parts (a whole new window) one has to wonder if they wanted that part of our door's panel to sell on as parts to another Camry owner in need of a repair. Jim White Toyota in Toledo is a total scam outfit, IMO. Avoid this repair shop at all costs. More

We have purchased our last 5 vehicles from Corey in the past 22 years. Corey goes above and beyond with his customers. I just purchased a car that has all the newest technology on it. He was very patient a past 22 years. Corey goes above and beyond with his customers. I just purchased a car that has all the newest technology on it. He was very patient and I was comfortable when I drove off the lot. He assured me that I should call if I need to. The staff is very friendly and accommodating when I visit. We have all our maintenance done at Jim White service department too. They are great. More

From the first phone call until we drive off the lot we received exceptional customer service! When we arrived to the dealership we were kindly greeted at the door. Cody in sales was awesome and Greg in fi received exceptional customer service! When we arrived to the dealership we were kindly greeted at the door. Cody in sales was awesome and Greg in financing was fun to work with! The whole experience was fantastic. Thank you all again! :) More

Excellent service and advise from JJ. Service was completed within expected time range. Comfortable waiting area. Service was completed within expected time range. Comfortable waiting area. More

I don't normally write reviews, but I did receive excellent service from Cody and Greg (finance dept). I would definitely recommend Jim White Toyota to family and friends! excellent service from Cody and Greg (finance dept). I would definitely recommend Jim White Toyota to family and friends! More

The service visit was outstanding. Didn’t have to wait long and everyone was pleasant! Didn’t have to wait long and everyone was pleasant! More

Jim White Toyota and Mike Beutel in particular have always been very good to deal with. No pressure but always thorough and very forthcoming with accurate information and numbers. always been very good to deal with. No pressure but always thorough and very forthcoming with accurate information and numbers. More