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Jim White Toyota - Service Center

Toledo, OH

4.4
1,220 Reviews

1,220 Reviews of Jim White Toyota - Service Center

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January 27, 2024

Everyone was helpful, answered any questions I have, and actually help me figure out how to open and close my tailgate to the right level since I’m short More

by JOINTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Von Deylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

Was very shocked at the price I was charged for 1 tire. Looked the price from other tire stores and found that I was charged $65 more than I could have spent at any other tire store. Will never do that a More

by quarrygolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Von Deylen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

It went ok - however they were unable to fix the item that I brought up. More

by stanroot3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenobi Maras
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

My recent experience was positive. I was greeted warmly and efficiently. The waiting area was adequate and the service was completed in a reasonable time. Will do business again. More

by 4jsubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Von Deylen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Good service starts by answering the phone! Our Toyota ownership experience hasn’t been the best. We are disappointed in both product and service. More

by TJRUDNICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JJ Von Deylen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Gazda
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

This is the second horrible review that I am giving the last time no one ever responded to me at all. when I went to the dealership to get my vehicle fixed they charged me $250 for an oil change and to che More

by samanthaelainemuirhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
January 16, 2024

2nd time the impact wrench mechanics striped my tire studs. it also happened a year earlier and each time I was charged for additional labor & parts to fix YOUR issue. I'd like to have tires rotated a More

by d.balduff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2024

Service crew was attentive, helpful and gave me an accurate wait time even when I was running 15 min late they accommodated me. More

by sylviaramos82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
January 11, 2024

Confused with what was included in the Service Agreement provided with the purchase of my new Toyota. Also unclear why I was called in for scheduled service but my oil was not changed. More

by DYERKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
January 05, 2024

I was unsure of exactly what was wrong with my 2010 Toyota Tecoma. I took it in for service and they quickly ascertained what the issue was and quickly fixed it. I am very pleased with the service I More

by nsfrandsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal in Service