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Jim White Toyota - Service Center

Toledo, OH

4.1
1,238 Reviews

1,238 Reviews of Jim White Toyota - Service Center

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November 24, 2021

I just pull up the doors open and turn over the keys relate any problems and they explain what is going to be done and the length of time to do the work. This visit was about 45 mins instead of one hour More

by HOSSMC1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Nov 26, 2021 -

Jim White Toyota responded

Thank you for your review and business! We truly appreciate it.

Nov 26, 2021 -

HOSSMC1 responded

Welcome

November 23, 2021

Excellent attention to my concerns. Shuttle service outstanding, friendly and professional. Always appreciate the way I am treated and the work co’pleted. More

by Gcooke
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, JP Matthews
Nov 26, 2021 -

Jim White Toyota responded

Thank you for your review!

November 23, 2021

Sean was excellent! Appreciate him helping with the set up of the Remote Connect issues More

by JMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Chubner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Jim White Toyota responded

Thank you for your review! We're so happy Sean helped you and provided you with an outstanding experience.

November 20, 2021

The staff were very helpful with my poor cars problem. All the staff are great customer service representatives. More

by jmaxey3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Nov 26, 2021 -

Jim White Toyota responded

Thank you for your review!

November 20, 2021

Service writer was nice, respectful. There was a older employee with him who was disrespectful to my daughter by stating she was cause for air leaking from tires with her bad driving, he also stated he wa More

by tecproperty
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Nov 26, 2021 -

Jim White Toyota responded

I brought this review to the attention of our General Manager. He is looking into this. We truly apologize. We are appalled and this is not how we do business or treat our guests. We do not have enough words of how to apologize.

November 20, 2021

Was greeted on arrival and service representative was cordial and helpful. Service was done in estimated time and findings of inspection were explained. More

by bdeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Nov 26, 2021 -

Jim White Toyota responded

Thank you for your review and business!

November 20, 2021

The service was good . . .I have deducted one star for harassment (this useless survey). The next one will make me take my business elsewhere. More

by aboxofbirds
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Tomasi
Nov 26, 2021 -

Jim White Toyota responded

We apologize. This is automatically generated. I cannot pull you from the list as it is generated by a third party. It is optional, please do not feel you have to complete it. Again, we do apologize.

November 19, 2021

We have been going to Jim White Toyota for service for 8 years and have always been happy with the service we receive. More

by lnowak2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasi
Nov 26, 2021 -

Jim White Toyota responded

Thank you for your review and repeat business! We are so happy we continue to provide you with outstanding service.

November 19, 2021

Staff is friendly, polite and knowledgeable. Waiting area is clean and comfortable. This is my got place More

by bobbi.mourad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Nov 26, 2021 -

Jim White Toyota responded

Thank you for your review and business! We appreciate it more than we can say!

November 19, 2021

I like it when you guys take the time to answer my questions. And don’t rush me along More

by ckmerillat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

ckmerillat responded

Yep

Nov 19, 2021 -

ckmerillat responded

Yep

Nov 19, 2021 -

ckmerillat responded

Hello

Nov 19, 2021 -

ckmerillat responded

This is getting to be a hassle. I already typed a response

Nov 19, 2021 -

ckmerillat responded

Sorry but I’m done here.

Nov 26, 2021 -

Jim White Toyota responded

Thank you for your review!

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