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Jim White Toyota - Service Center

Toledo, OH

4.1
1,238 Reviews

1,238 Reviews of Jim White Toyota - Service Center

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November 10, 2021

Service was great the last time I went in to have oil change. They got my car in and out and completed exactly what I needed done! More

by Kiszcam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Tomasi
Nov 11, 2021 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it!

November 09, 2021

My wife and I have purchased vehicles from JWT and thought keeping ING them serviced their would be good. Bought a used Tundra and like the service so bringing it there also. They don't push things th More

by irlracefans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Tomasi
Nov 11, 2021 -

Jim White Toyota responded

Thank you for your review! We are so pleased you have had a good experience with our Service Department!

November 07, 2021

Very satisfied with the service. It was routine maintenance for 20,500 miles and took one hour. More

by dickep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenobi Maras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone
Nov 08, 2021 -

Jim White Toyota responded

Thank you for your review! We truly appreciate it!

November 05, 2021

The Service department quickly ordered and obtained the needed part in the matching color and scheduled the appointment. More

by PAULMB95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Tomasi
Nov 05, 2021 -

Jim White Toyota responded

Thank you for your review! We're happy Lisa and Mark got you the part and in the right color!

November 05, 2021

They did an excellent job fixing my car. Even fixed my drivers seat that had been stuck in reclein at no charge. My only disappointment is their service hours are not customer friendly and the absence of More

by reginald_reese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike the courtesy shuttle driver , JP Matthews
Nov 08, 2021 -

Jim White Toyota responded

Thank you for your review! We will bring your review to the Service Manager's and General Manager's attention with regards to hours and loaners.

November 03, 2021

Quick service, service staff were professional and attentive and appreciated the call when work was completed. Found your prices comparable to neighborhood service location with quicker response tim More

by Reshorter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Nov 05, 2021 -

Jim White Toyota responded

Thank you for your review and your business! We are so happy to hear JP and the team got you taken care of in such a quick fashion.

November 03, 2021

Great customer service. Great management! The management is fair and willing to hear their customers. More

by christservant80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Matthews
Dec 23, 2021 -

Jim White Toyota responded

Wow! Thank you for your kind words!

November 03, 2021

This is my favorite dealership in the metro area. We have had only wonderful experiences after five car purchases. Service department is efficient, friendly and reasonable prices. Highly recommend... You wil More

by Laxmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie Schiavone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahman West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tenley Reid is exceptional! , Mark Tomasi
Nov 05, 2021 -

Jim White Toyota responded

WOW! Thank you so much for your kind words, recommendation, and repeat business! We are so thankful and humbled.

Nov 05, 2021 -

Laxmom responded

You are very deserving!!

November 02, 2021

My husband has demensia and your guys were so kind and helpful with him. He kept saying the flashers didn't work but they are fine. Your guy said they were checked out. Thanks for that. More

by Drwozniak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Schiavone, Mark Tomasi, JP Matthews, Ryan Klavinger
Nov 03, 2021 -

Jim White Toyota responded

Thank you for your review. We are so pleased to here our staff helped your husband in such a kind fashion.

November 01, 2021

Mark is very professional, friendly and knows how address my questions. Nice to have someone like that again. More

by lica9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tomasi
Nov 01, 2021 -

Jim White Toyota responded

Thank you for your review of Mark! We are so pleased you enjoyed working with him.

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