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1,238 Reviews of Jim White Toyota - Service Center
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June 25, 2020
There fast friendly and tells you if something needs done also helpful if late tells you how long it will be till it is done also helpful if late tells you how long it will be till it is done More
by Louise20238
Verified Customer
June 25, 2020
I have been using Jim White Toyota for over 15 years. I appreciate the excellent service, honesty, and friendly people - sales, service, parts, office staff! appreciate the excellent service, honesty, and friendly people - sales, service, parts, office staff! More
by Carol
Employees Worked With
Office ladies, Nick Schiavone, John McDonald
June 25, 2020
I came in for a recall on my Corolla. I was told on the phone it would be 2-3 hours for the service so I arrived at 9:00 am ready to wait for the car. Then they told me it was going to be all day. They had phone it would be 2-3 hours for the service so I arrived at 9:00 am ready to wait for the car. Then they told me it was going to be all day. They had a courtesy driver take me home and told me another driver would pick me up once the car was done. Stuck at the house all day, finally got a call to come pick up the car at about 5:20 pm. I have no car, they had no driver so I was told they would pick me up the next morning around 8:20-8:30 am. Stuck in the house all evening. The driver didn't show up until 9:30 am. I finally got my car and about 1/2 way home I noticed grease or dirt of some kind on my passenger seat that wasn't there before. I called the dealership to tell them about it, left a message for Nick to call me back and told him what the problem was. He never called me back. I never got service like this at the dealership I used in Florida. I'm extremely disappointed in Jim White Toyota and will be looking for another dealership near me. One other thing, for some reason my car came up under Patrick Corlett. That is my ex husband's cousin. I bought my car new and it's never been in anyone's name but mine. The reason I'm telling you this is because the verification at the end of this survey came up with his name again. That needs to be fixed. More
by LynnCorlett
Employees Worked With
Mike the courtesy driver was very nice and professional. I don't believe his tardiness was his fault. Someone else dropped the ball. , Nick Schiavone
June 17, 2020
I got in to service dept. right away. Was told yes I could wait outside picnic tables available. Car services.completed in a timely manner. Everyone very polite. could wait outside picnic tables available. Car services.completed in a timely manner. Everyone very polite. More
by Mary Lou
Employees Worked With
Nick Schiavone
June 11, 2020
I don’t really want to complain, but being a large company fixing my car instead of a small business, they didn’t do a good job cleaning after themselves. Plastic was still inside my car when I picked company fixing my car instead of a small business, they didn’t do a good job cleaning after themselves. Plastic was still inside my car when I picked it up! More
by JC
Employees Worked With
Morgan Brzozka
June 05, 2020
Service staff are always very friendly, respectful, and have consistently provided excellent service. Appointment times are adhered to and updates are provided as needed throughout service process. have consistently provided excellent service. Appointment times are adhered to and updates are provided as needed throughout service process. More
by CJVANDEV
June 03, 2020
Thank you very much for the service you performed on my vehicle. It was fast and efficient and they communicated very well with me. I needed some reason call work and some routine maintenance. All went ver vehicle. It was fast and efficient and they communicated very well with me. I needed some reason call work and some routine maintenance. All went very smoothly as usual. More
by drlarry
Employees Worked With
Morgan Brzozka
June 02, 2020
Everyone is always so friendly and nice, and it’s a great atmosphere! Despite the coronavirus going on all the employees seemed to be very conscious about health while being in the waiting room. atmosphere! Despite the coronavirus going on all the employees seemed to be very conscious about health while being in the waiting room. More
by lisa t
Employees Worked With
Morgan Brzozka
June 01, 2020
I have always been treated very well and professionally. I have owned 2 Toyota’s in the last 20 years both There with all service from here also. I have owned 2 Toyota’s in the last 20 years both There with all service from here also. More
by cmbasinger
Employees Worked With
Nick Schiavone
May 29, 2020
Courteous and considerate Very alert to problems we Courteous and considerate Very alert to problems we aren’t Aware of that is important. Very happy with Jim White Toyota. Bought the used 2008 Pri Courteous and considerate Very alert to problems we aren’t Aware of that is important. Very happy with Jim White Toyota. Bought the used 2008 Prius. After Years now. With your help it is Doing good. Very happy More
by jn_6844
Employees Worked With
Nick Schiavone
