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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
794 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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794 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
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May 18, 2023
I had a very pleasant experience and my car was serviced very quickly. I had my grandson with me and appreciated how quickly it was done. Thank you! very quickly. I had my grandson with me and appreciated how quickly it was done. Thank you! More
by bobbijean813
Verified CustomerEmployees Worked With
Service Department
May 11, 2023
I scheduled my appointment for an oil change and tire rotation for Saturday, May 6th, at 9:30 AM. I checked in at 9:35 AM Saturday but when I arrived there were already 5 cars waiting in the bay when I r rotation for Saturday, May 6th, at 9:30 AM. I checked in at 9:35 AM Saturday but when I arrived there were already 5 cars waiting in the bay when I rolled up. I also asked the lady during check in if they would take a look at my second key fob to see if they could figure out why it wasn’t working. She looked me dead in the face and asked if had had changed the battery in it to which I replied, “if it was that simple, I wouldn’t be asking for your help now would I?” She just looked at me and said we don’t have a tech to look at that today. We can only do basic services. Ok, no problem. I waited almost 2 hours for a simple oil change and tire rotation. I was indeed 5 minutes late to my appointment and I will own that but 2 hours for a service on a vehicle that had an appointment is slightly frustrating and poor appointment setting. I have always used JimmyBritt for my services because I bought the car brand new from y’all and have always been satisfied when I left. Needless to say, I was less then satisfied this go around. More
by Chris Suggs
Employees Worked With
Service Dept.
May 08, 2023
Even though I love the customer service, I had a 8:30 appointment and didn't get in until 9:30 and I was there by 8:00. We didn't get out until after 10:00. I had other plans but had to push them back be appointment and didn't get in until 9:30 and I was there by 8:00. We didn't get out until after 10:00. I had other plans but had to push them back because of the oil change and tire rotation . I was an hour behind my scheduled time. I wasn't happy with that because my other engagement was in Augusta. I understand being like 5 or 10 mins behind but not an hr behind. Thanks for asking. More
by amnesmith1965
April 21, 2023
I can’t believe this is the same dealership I took my car to last year!! Everyone was incredible. And my Jeep runs better than ever. I had complained several times that the back windshield wiper made a ‘clu to last year!! Everyone was incredible. And my Jeep runs better than ever. I had complained several times that the back windshield wiper made a ‘clunking’ sound. I was subsequently told that ‘all Jeeps do that’. I stopped mentioning it. This last time, I never mentioned it, but when I turned on the back wiper - it didn’t make the noise. I am so very pleased with the service I received, and this is the best my car has run in the 2 years I’ve been taking it to this dealership. I will recommend this dealership. People there are fantastic. More
by ldavis130
Employees Worked With
Female in the service department.
