Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Customer service and price for labor was awful. Very disappointed!Customer service was not knowledgeable of the full service and price. Future services will be elsewhere. disappointed!Customer service was not knowledgeable of the full service and price. Future services will be elsewhere. More

Service and parts are the best of any around! They are always ready to help! Stay away from their sales department though. Peacock Jeep is much better for sales. always ready to help! Stay away from their sales department though. Peacock Jeep is much better for sales. More

Great experience The service personel we knowledgeable and very friendly, They did a very good job on everything including answering questions that I had. I highly rec The service personel we knowledgeable and very friendly, They did a very good job on everything including answering questions that I had. I highly recommend them. More

Had it done timely and even washed the jeep. Even in these bad times for getting out they went above and beyond. They will get my patronage again. these bad times for getting out they went above and beyond. They will get my patronage again. More

I really enjoyed Zachary's help in service today. He got my car and brought it back with no problems. Thanks, Zachary very helpful today. my car and brought it back with no problems. Thanks, Zachary very helpful today. More

People Have a General Mistrust of Car Dealers... This is Why I physically went to the service department on March 11, 2020 to address an issue with a recall part. I was told that they would put the part on orde I physically went to the service department on March 11, 2020 to address an issue with a recall part. I was told that they would put the part on order and they would contact me when it was ready to come in. On May 11, 2020 (2 months later) I still had not heard back from the dealership, so I called them. After some back and forth with the representative, they informed me that the guy had not placed the order for the part, and that I would need to come back to the dealership for them to take photos of the faulty piece (why hadn't the first guy done this??). I am glad that I requested paper documentation the first time I went in, because otherwise there may be no record that I had gone in within the allotted time period for the recall piece. I will say that the lady I spoke to the second time did do her best to rectify the other guy's mistake, and has so far been very helpful and informative. The part will not come in now for several months (who knows if it would have come sooner if they had placed the order back in March when I first went in). I just hope that this is relatively painless moving forward to get the issue fixed. More

Excellent customer Service The Service Advisor was very friendly and helpful. He took care of everything that I asked for on the visit and made some very good recommendations fo The Service Advisor was very friendly and helpful. He took care of everything that I asked for on the visit and made some very good recommendations for my vehicle. The technicians were very professional and worked in a timely manner.za More

Oil change/ check engine light I called and set up the appointment for my oil change. Got in pretty quickly, on the day that I needed it to be. They let me know what the light was o I called and set up the appointment for my oil change. Got in pretty quickly, on the day that I needed it to be. They let me know what the light was on for. What the cost will be. Still no word on when the recall will be fixed. Got the letter in December.... More

Very sweet people, they took my Journey back less than 5 minutes. I am very pleased and will continue to use them from now on minutes. I am very pleased and will continue to use them from now on More

It was good this time around, I may have missed when they told me the wait time. But over all good work on my car told me the wait time. But over all good work on my car More