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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.3
786 Reviews
Call Service Center (912) 737-6071

786 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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December 18, 2024

Service tech did not complete the RO. Had to go back for them to fix an issue they already “fixed” More

by Haley Bieber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Schnettler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Callis, Hannah Fendley
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Dec 23, 2024 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

I'm extremely sorry for the run-around this must have caused you during the last couple weeks of the year. I'm sharing this info with the service manager so he can understand what occurred. If you could share with me the best way to reach you, please do so at joe@jimmybrittauto.com

December 17, 2024

Dealership is great! We went in for one of our complimentary oil changes!! Great service! More

by HELENA_COUNIHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Fendley
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December 14, 2024

Very good customer service and friendly. Ms Hannah Fendley is very professional. Thank you guys ! More

by THESON107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Fendley
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December 13, 2024

Dealership is very clean and organized. Camron was very helpful and answered a couple questions I had about my vehicle. Staff was very friendly with all the customers having work done on th More

by LDYBUGMEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camron, Minnie, Hannah Fendley
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December 11, 2024

Disappointed. I had an appointment at 11:30 for an oil change. Left dealership after 1:00. A hour An a half is way to much for an oil change. Had other things to More

by DC4HAND
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 10, 2024

Everyone was very pleasant to deal with. I was able to speak with a service advisor when I called. More

by TERRYNESMITH515
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Fendley
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December 10, 2024

Madison Cramer is an excellent salesperson. She is very knowledgeable in all aspects of the process. She handled everything perfectly. The finance department got the payment just under where I More

by GB3AO1987
Recommend Dealer
Yes
Employees Worked With
Byron Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 07, 2024

Can't rate Hannah, I did not have any dealings with her at my service, More

by ROBERTHODGSON1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service gentleman, I worked with was from New York, Can't remember his name, he was very friendly
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December 05, 2024

Had a recall warranty issue that was not fixed and the service man pretty much called me a liar. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service guy on Tuesday
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Dec 05, 2024 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello Will - under no circumstances would we ever condone a team member insinuating a customer is not telling the truth so if that is how you feel, I will apologize on their behalf. I want to get to the bottom of this. Will you share your contact info with me at joe@jimmybrittauto.com?

December 03, 2024

Dealership is beautiful, gentleman in service area greeted me when I went in and took my keys upon arrival and let me know that online checkin was non existent which is how I checked in prior to comin More

by PBRYAN1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Fendley
Report | Print
Dec 04, 2024 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

We're very sorry there wasn't an online check-in option in the dealership. (We do use a tool that allows our guests to check in in advance, and we definitely want a seamless experience when you get into the dealership.) Since Hannah received 1-star in your review, we'd love to speak to you personally. Can you let me know how best to reach you by contacting me at joe@jimmybrittauto.com?

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