Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Along with an oil change and tire rotation, I asked for the 20K mile inspection for the car. They said ok they'll do one when I made the appt. When I got there, that service wasn't listed to be done. I had the 20K mile inspection for the car. They said ok they'll do one when I made the appt. When I got there, that service wasn't listed to be done. I had to remind her. Then when they brought my car to me and gave me the receipt, they said I owed nothing because of my maintenance package. I knew right then they did NOT perform the 20K mile instruction. Along with inspection of certain parts, you are suppose to change the cabin air filter. I had to tell them what is suppose to be done according to Dodge's guidelines. The guy swore that inspection was done but I do not believe that since I had to tell him about the filter being changed. PLEASE train your mechanics AND your service advisors on the different service mile packages that are recommended from the manufacturer! I didn't like being lied to and having to show them what is suppose to be done. More

Easy scheduling, quick service! They took care of my RAM and answered all my questions! I will take it back for my next service They took care of my RAM and answered all my questions! I will take it back for my next service More

Most of the employees we come in contact with are always friendly, knowledgeable and professional friendly, knowledgeable and professional More

Dealership is great! We went in for one of our complimentary oil changes!! Great service! We went in for one of our complimentary oil changes!! Great service! More

Very good customer service and friendly. Ms Hannah Fendley is very professional. Thank you guys ! Ms Hannah Fendley is very professional. Thank you guys ! More

Dealership is very clean and organized. Camron was very helpful and answered a couple questions I had about my vehicle. Staff was very friendly with all the customers having work done on th Camron was very helpful and answered a couple questions I had about my vehicle. Staff was very friendly with all the customers having work done on their vehicles. More

Disappointed. I had an appointment at 11:30 for an oil change. Left dealership after 1:00. A hour An a half is way to much for an oil change. Had other things to I had an appointment at 11:30 for an oil change. Left dealership after 1:00. A hour An a half is way to much for an oil change. Had other things to get to also. More

Everyone was very pleasant to deal with. I was able to speak with a service advisor when I called. I was able to speak with a service advisor when I called. More