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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.4
647 Reviews

647 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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August 26, 2018

very unprofessional and too time consuming Bought my truck here and that was great, but service department is unprofessional and time consuming....will not return for any service....gave them t More

by truck
Customer Service
Recommend Dealer
No
Employees Worked With
don't see any names from the service department
Aug 27, 2018 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello, We at Jimmy Britt would like to send our sincerest apologies that our Service department did not meet the expectations you had. We aim to do the best possible work for all of our customers and hold their experience in the highest regards of our business. We would very much like to do everything in our power to remedy the issues you ran into with our Service team. In order for us to help we were hoping you could reach out and provide us with some additional details on what the issues were based around. I encourage you to call the dealership at (706) 453-2500 to discuss this further as I am confident our management team can help you with issues they may have arisen. Sincerely, Jeremy Parrish General Manager

August 24, 2018

Service Dept., Customer Service I took my car in for routine oil change. Customer service was outstanding and professional and I didn't have to wait as long as I usually do. More

by EBILLINGS2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the names, I think one was the service dept. mgr., and 1 young guy.
August 23, 2018

Service My new pacifica was in the service department because of problem with starting Your service manager went out of his way to help me and the service per More

by KJBIRCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Brunswick, AD Smith, Tim Canady, Justin Hauglum
August 16, 2018

Bad customer service Our visit was not a positive one . The lack of communication was a big disappointment. Plus calling many time with out someone answering the phone . More

by CINDYGREEN36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glenn
August 15, 2018

Very fast and excellent service I was very pleased with the promptness and courteous service that Tyler and Glenn gave me on the recalls that had to be made on my vehicle. More

by DMB40
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Canady and Glenn in Service
August 08, 2018

Very fast and excellent service We were very pleased with the promptness of setting the appointment for our service visit. The employees were very helpful and courteous and since More

by DEBBIE30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept.
August 05, 2018

Quick, fast, and inexpensive. My four wheel drive went out and while other surrounding Ram dealerships were too busy, this one got me in and out in one day for a great cost. More

by LUCKIE07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know who worked on my truck
July 24, 2018

Recall The technicians are always so very polite and nice. The wait time was minutes. Always very helpful. When making an appointment the receptionist is alw More

by BECBECS2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if the names
July 23, 2018

The vehicle recall service was completed in a timely manner. The service I received when I took my vehicle in for a recall notice was excellent. I was welcomed when I arrived and I was made to feel comfortable More

by KRULE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall any more names. Sorry!, Kris Brunswick
July 16, 2018

Waiting Had to wait a little longer than I had time for. I know they were short on help. Went during lunch hour. I will give another try and see if it is bett More

by Dirk123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn
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