Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Statesboro, GA
793 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
793 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center
Sort by
February 17, 2020
Recall service Made a reservation for a recall. Took me early, finished quick and sent me on my way. Very friendly. That is what you want. Didn’t know I could have b Made a reservation for a recall. Took me early, finished quick and sent me on my way. Very friendly. That is what you want. Didn’t know I could have brought my dog. Next time I will. Comfortable waiting room. Cappuccino machine was out of order. More
by clbroost
Verified CustomerEmployees Worked With
Brandon Whitener
February 14, 2020
recall We received a recall notice and were given an appointment time. The repair was done quickly and we were on the road, again! We live in Burke County ( We received a recall notice and were given an appointment time. The repair was done quickly and we were on the road, again! We live in Burke County (Waynesboro). We started coming to Jimmy Britt before the Waynesboro dealership opened. We choose to drive the extra 30 minutes to go to Statesboro because of the good service we have received at Jimmy Britt. Jimmy Britt has NOT given us a reason to discontinue our patronage, so we will continue to use Jimmy Britt as our Dodge Dealership. More
by rideroaks
Employees Worked With
Brandon Whitener
February 04, 2020
Recently moved to the area. Needed an oil change/tire rotation. Service dept personal seemed professional, however, my complaint isn’t with the technicians but with the service department layout. There rotation. Service dept personal seemed professional, however, my complaint isn’t with the technicians but with the service department layout. There is no service entrance door for vehicles to drive into the service area, So customer is left to park in a dirt/gravel parking area. What happens when it’s pouring rain? Either you get soaked or wait for rain to let up. Not at all a customer friendly environment, especially when the parking area isn’t paved but is dirt/gravel. So recent rain left mud-puddles, and when my vehicle was moved and parked for pickup, mud was slung all across the side steps and fenders. So I had to wash my previous clean vehicle after an oil change. Question....with so many options for maintenance...why would I come back? I’ve been to dealerships that actually wash your vehicle after any service done. Those places deserve 5 stars. More
by CELTONA53
Employees Worked With
Jimmy Britt
February 03, 2020
as good as it gets!! Its as good as it can get...in every way...and every time....i love my 2018 Jeep Cherokee Latitude and i love Jimmy Britt...period!! Its as good as it can get...in every way...and every time....i love my 2018 Jeep Cherokee Latitude and i love Jimmy Britt...period!! More
by rwasr1953
Employees Worked With
Brandon Whitener
January 27, 2020
They advertised a multipoint inspection a tire ptessure check and a car wash when they service your car. They didnt do that simply changed the oil and sent me on my way. check and a car wash when they service your car. They didnt do that simply changed the oil and sent me on my way. More
by Billfrancisco
Employees Worked With
Brandon Whitener
January 27, 2020
For being the second time there I have been treated very well. Always very helpful. Helping right a wrong by someone else without me worrying about it. Even getting the replacement parts put on and making s well. Always very helpful. Helping right a wrong by someone else without me worrying about it. Even getting the replacement parts put on and making sure it’s right. More
by joshua_elliott1
Employees Worked With
Zach , Brandon Whitener
January 14, 2020
Service for Van We have been coming here for a few years and have always been treated with the utmost respect. Even we can't afford the items needed we leave knowing We have been coming here for a few years and have always been treated with the utmost respect. Even we can't afford the items needed we leave knowing we can work on that to take care of at another visit. Having a handicap van it is most important that it is maintained and safe while having my son drove to appointments and college and work. More
by gahappiegirl
Employees Worked With
Brandon Whitener
January 08, 2020
Customer Service The crew in the service department is amazing! They have always provided excellent customer service whenever I take my car to have it serviced. Great The crew in the service department is amazing! They have always provided excellent customer service whenever I take my car to have it serviced. Great Job! More
by chart4
Employees Worked With
Brandon Whitener
January 06, 2020
Everything was very professional and friendly . If it was anything that you needed while in service dept They will do the best to take care of the problem. . If it was anything that you needed while in service dept They will do the best to take care of the problem. More
by BYSTINEE
Employees Worked With
Andrew Todd, Brandon Whitener
