Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Basil Chevrolet
Depew, NY
619 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 619 reviews
June 01, 2026
Dan was excellent. Friendly. Not pushy. Detailed everything. His professional demeanor and personality are an asset to Joe Basil Friendly. Not pushy. Detailed everything. His professional demeanor and personality are an asset to Joe Basil More
by cphartman30
Employees Worked With
Jess BasilCars
April 20, 2026
Being a very large dealership they were very friendly and attentive to all my needs when purchasing my last two cars. I’m also happy with their service department which is run very efficiently and has always attentive to all my needs when purchasing my last two cars. I’m also happy with their service department which is run very efficiently and has always treated me with a friendly smile and fair pricing. They also send reminder texts for appointments which is a big help to me. More
by Patsy
Employees Worked With
Cam Harszlak and Rigen Mohammed
April 15, 2026
The 2023 silverado purchase was not derailed when I pick it up( same dirt marks from 4 days prior), the salesman hands me the second key fob when I was about to leave. That key fob was held together with el it up( same dirt marks from 4 days prior), the salesman hands me the second key fob when I was about to leave. That key fob was held together with electrical tape. Then after I contact the salesman, that person said they didn’t even notice it(yeah right). I’ve purchased many vehicles from there and this is the worst customer service I’ve had. I’m almost thinking of going to another dealer when I purchase my next vehicle. More
by gr8car68
Employees Worked With
Derrik and Ken are always great to work with. I’m not going to say the salesman’s name(terrible customer service)
April 14, 2026
This was our third time at Joe Basil and we won’t go anywhere else. They do not pressure you they work to find you a car within your budget. We liked working with Jacob he was sociable and not pushy. anywhere else. They do not pressure you they work to find you a car within your budget. We liked working with Jacob he was sociable and not pushy. Was a pleasure dealing with Joe basil. More
by Colts2364
Employees Worked With
Jacob, Jess BasilCars, Cassie Soucia
