One star is being generous especially to salesman Nick
Kramer. Sold my daughter a 2020 GMC Acadia. Tire sensor light came on immediately, she called SEVERAL times only to get nowhere. Called and spoke to
Kramer. Sold my daughter a 2020 GMC Acadia. Tire sensor light came on immediately, she called SEVERAL times only to get nowhere. Called and spoke to Nick, Nick did NOTHING to help her. Brakes went bad, she had a horrible squeak and 4 BALD tires.
She had it since March of 2023, as of yesterday 06/02/23 she took it to another FANTASTIC dealership, traded it in on a Jeep Grand Cherokee and the first thing she was told was " WE WILL NOT BE ABLE TO SELL THIS CAR WITH THOSE TIRES" she took a HUGE hit on the trade in. They can not sell it but that didn't bother Nick Kramer, he sold it to her without batting an eye. My daughter and her step mom were treated poorly and that is beyond unacceptable. They had an awesome trade in worth $$$$$ put cash down on top of that and were still treated like 2 woman that didn't belong there. The dealership wanted the trade in so that is the only reason they were decent on some of the process.
The Acadia was sent back in to detailing after stepmom inspected it and still came out with food crumbs, food found under the drivers seat .
Steer CLEAR of this dealership and especially NICK KRAMER!!!!
The dealership yesterday , I went with my daughter and could not be happier with our experience from A-Z !!!