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Joe Basil Chevrolet
Depew, NY
546 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 546 reviews
May 30, 2024
Everybody I spoke with was most pleasant, patient and extremely helpful. No rushed conversations or condescending looks. I know nothing about cars and didn’t understand much of what I was told & the serv extremely helpful. No rushed conversations or condescending looks. I know nothing about cars and didn’t understand much of what I was told & the service advisor was very good about helping me. This is very rare in dealerships in western New York. More
by Jrpendolino
Employees Worked With
Jake Ernst
Helpful May 20, 2024
Incredibly rude sales manager Ken was wildly sarcastic and unprofessional. I spoke to a young lady in the collision shop who did since I hadn't owned my vehicle for more than the months the sales team wou and unprofessional. I spoke to a young lady in the collision shop who did since I hadn't owned my vehicle for more than the months the sales team would waive a $65. Diagnostic fee due to a rattle in my door that gets worse by the day. Mind you I've been never been in a collision. I explained this to this Ken character and then when he started in with over talking me and asking incredibly sarcastic questions. It surprises me that someone of his mental incapacity would hold a management position. My mom is looking for a new vehicle and although this review won't put a dent in their business, we won't be getting one from them. Do better Joe Basil More
by Oconnelljgregory
Employees Worked With
Ken used sales manager, Jess BasilCars
April 20, 2024
Super communication throughout entire service process. Excellent quality and timeliness. I would highly recommend this dealership for any service or collision needs. Excellent quality and timeliness. I would highly recommend this dealership for any service or collision needs. More
by Van
Employees Worked With
Haylee Planchak
April 06, 2024
DO NOT buy from this dealer. No honestyin their dealing with buyers. They tell you one price, change over your insurance, the. Claim they ever ran your information through. Tel No honestyin their dealing with buyers. They tell you one price, change over your insurance, the. Claim they ever ran your information through. Tell you they can’t sell you the car you wants because they don’t have paperwork for it. Put you off for another day,but state they are honoring the dollar amounts discussed. The next day they have you come back at 5pm (they say late to “work with you”. At the last minute they present you paperwork with a payment almost $200 more each month. They already moved your insurance so you are stuck. When you call to speak to them the pretty much tell you oh well. And they did this to a 72 year old man who gave the. His budget up front…. Typical old time sales bait and switch. Would never recommend. More
by cmadigan1
Employees Worked With
Drew, also finance and even spoke to the sales manager.
March 22, 2024
The advisors are super friendly the technicians are very professional and easy to work with they never have a problem going for rides to make sure my concerns are met definitely a top notch team professional and easy to work with they never have a problem going for rides to make sure my concerns are met definitely a top notch team More
by skylar822.kb
Employees Worked With
Anthony beback
