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Joe Basil Chevrolet

Depew, NY

4.1
546 Reviews

5111 Transit Road

Depew, NY

14043

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Showing 546 reviews

May 30, 2024

Everybody I spoke with was most pleasant, patient and extremely helpful. No rushed conversations or condescending looks. I know nothing about cars and didn’t understand much of what I was told & the serv More

by Jrpendolino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Ernst
Jun 12, 2024 -

Joe Basil Chevrolet responded

Thank you for your great review!

May 23, 2024

Great experience Tylor and the rest of the sales staff were a joy to work with. More

by jfdavino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Walters, Jess BasilCars
Jun 14, 2024 -

Joe Basil Chevrolet responded

Thank you for the great review!

May 20, 2024

Incredibly rude sales manager Ken was wildly sarcastic and unprofessional. I spoke to a young lady in the collision shop who did since I hadn't owned my vehicle for more than the months the sales team wou More

by Oconnelljgregory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken used sales manager, Jess BasilCars
Jun 12, 2024 -

Joe Basil Chevrolet responded

We are so sorry about your experience. If you would like to discuss this further please reach out to basilcares@joebasilchevrolet.com. .

May 10, 2024

Always courteous and compassionate with any situation I have had that brought me to Joe Basil Chevrolet. More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess BasilCars
Jun 14, 2024 -

Joe Basil Chevrolet responded

Thank you for the great review!

April 20, 2024

Super communication throughout entire service process. Excellent quality and timeliness. I would highly recommend this dealership for any service or collision needs. More

by Van
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haylee Planchak
Jun 14, 2024 -

Joe Basil Chevrolet responded

Thank you for the great review!

April 20, 2024

Close to home,good repair shop, quite helpful, does not have to be that long More

by connie_sab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Soucia
Jun 14, 2024 -

Joe Basil Chevrolet responded

Thank you for the 5 star review!

April 13, 2024

Had a very good experience at dealership very nice and helpful and didn’t feel like they were pushing anything. More

by Geogillespie67
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Hurst
April 11, 2024

As usual, Jake is always very prompt and professional. took care of service I requested with no problems. More

by twelshans8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Eanst
April 06, 2024

DO NOT buy from this dealer. No honestyin their dealing with buyers. They tell you one price, change over your insurance, the. Claim they ever ran your information through. Tel More

by cmadigan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Drew, also finance and even spoke to the sales manager.
March 22, 2024

The advisors are super friendly the technicians are very professional and easy to work with they never have a problem going for rides to make sure my concerns are met definitely a top notch team More

by skylar822.kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony beback
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