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Joe Basil Chevrolet

Depew, NY

4.1
546 Reviews

5111 Transit Road

Depew, NY

14043

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Showing 546 reviews

November 14, 2021

Joe Latona, salesman made my 1st time experience w/ Basil a great & friendly time. TKS Joe! More

by Butchareno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Deriggs and Mike (sales manager), Lindsey Walters, Jess BasilCars, Cassie Soucia
Dec 07, 2021 -

Joe Basil Chevrolet responded

Thank you for taking the time to leave us such a positive review!

November 06, 2021

Very helpful and was impressed with the assistance I received. I purchased a large truck last year not understanding it was a commercial vehicle. You guys helped me with my inspection. Very appreci More

by frogpark685
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guy was great. Very sorry I do not remember his name.
Nov 09, 2021 -

Joe Basil Chevrolet responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!

October 30, 2021

Very pleased with the service I received from Basil Chevrolet. Tom was a very good reprehensive for Basil. More

by kemaybach
Recommend Dealer
Yes
Employees Worked With
Tom
Nov 01, 2021 -

Joe Basil Chevrolet responded

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day!

October 23, 2021

Our experience purchasing our newest vehicle was stress free and the sales team was unbelievably helpful. I would recommend this dealer to everyone I know. We got the vehicle we were looking for at a very More

by Jszarafin64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Summers,Jake Leyczynski
October 04, 2021

Matt Newton provided Helpful , friendly service. Enjoying my Chevy trax and less expensive lease payment More

by Jillbrochris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony in finance
Oct 13, 2021 -

Joe Basil Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you!

September 25, 2021

Clean. Jacob was knowledgeable and helpful. I was a little disappointed with the first trax due to the paint and detailing. They let us pick another vehicle to replace the that one. I wish you accepted More

by Gtrometer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hurst
Sep 28, 2021 -

Joe Basil Chevrolet responded

Thank you for taking the time to leave your feedback. We always strive for customer service that goes above and beyond, if you have any suggestions on how we could have made your experience better please contact us at basilcares@joebasilchevrolet.com

September 25, 2021

They came through with a new car when hardly any were available in our area More

by Georgeopera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Walters, Jess BasilCars
Sep 28, 2021 -

Joe Basil Chevrolet responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!

September 21, 2021

Great professional service by the entire team, they handled all the documentation and detailed the vehicle, it was ready to go when I arrived. More

by johnswanson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Sep 22, 2021 -

Joe Basil Chevrolet responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!

September 13, 2021

Service with Service Advisor JEFF was very good... They found a problem on my 2019 volt that Paddock Chevrolet in Kenmore, NY could not find. But in an unrelated issue, the sales manager Mr. LeCastre is More

by william_e_howland
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sales Manager Robert LeCastre
Sep 16, 2021 -

Joe Basil Chevrolet responded

Hello William, Thank you for your feedback, our management team is aware of your concerns. We are sorry that your experience with us could not be a positive one.

August 27, 2021

Always totally satisfied with all my dealings at Joe Basil . From customer service , sales , service & body shop , Everyone who ive dealt with has been courteous & helpful . Service on my car has always More

by ltlangel@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Walters, Jess BasilCars, Cassie Soucia
Aug 31, 2021 -

Joe Basil Chevrolet responded

We are happy to hear that you had such a great experience with our service team, our goal is to make the servicing of your vehicle as simple as possible! We look forward to seeing you next time.

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