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Joe Basil Chevrolet

Depew, NY

4.2
583 Reviews

5111 Transit Road

Depew, NY

14043

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Showing 583 reviews

March 30, 2019

Very pleased Salesman was very courteous and knowledgeable. I would recommend relatives and friends to buy a vehicle from Zach ottaway. I have been buying vehicle More

by Jklein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach ottaway,Dan meyer
Apr 05, 2019 -

Joe Basil Chevrolet responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

February 28, 2019

Repeat buyer, GREAT service and Staff This is the third car I have gotten from Joe Basil Chevrolet. They are fantastic with service, pricing, and delivering a quality product at a great pr More

by MIKESWETPETS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buck Kaber- Sales Rep, Mike Manager, Jess BasilCars
Mar 18, 2019 -

Joe Basil Chevrolet responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2019

Satisfied Customer The salesman, Bob Bell was extremely knowledgeable and informative in helping me to select my new car . Both the Accessories Sales Person and the Cre More

by Chloe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bell, Mike Grimble, Robin Smircina
Feb 25, 2019 -

Joe Basil Chevrolet responded

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 20, 2019

Crooks, Unprofessional, Liars - Avoid Purchased a car a few weeks ago. My sales person was great, but as usual they were asking way too much for their vehicle and offering me a laughable a More

by Guybrush3pwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Kramer
Feb 25, 2019 -

Joe Basil Chevrolet responded

We're disappointed that you don’t feel as if we were transparent with you. Our manager would really like to speak with you more regarding this matter. Please reach out to us at basilcares@joebasilchevrolet.com to further discuss your visit.

February 09, 2019

SprinklerFitter669 Quick oil change, including a car wash. Fair prices , walked over to the new car showroom. Walked around and not 1 sales person offered to help me. I More

by SprinklerFitter669
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure ??
Feb 12, 2019 -

Joe Basil Chevrolet responded

We're happy our service department could meet your expectations. If you have any sales questions, please give us a call. We're always happy to help!

January 04, 2019

My new equinox Bill powell is excellent. Steve rob the mangers did a excellent job I would recommended Bill Steve rob to all my friends and family. 5 star service More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill powell
Jan 08, 2019 -

Joe Basil Chevrolet responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2018

Totally satisfied with service, service was completed quickly and friendly. Would highly recommend Basil to others for service. Service order was taken by Anthony , th More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 08, 2019 -

Joe Basil Chevrolet responded

Thank you for your fantastic feedback and recommendation of our Service team. We appreciate the positive feedback on our processes as we strive to make the servicing of your vehicle as simple as possible.

December 21, 2018

great service dept. Took my new gmc to two other dealers for warranty irk and they could not fix it. Took it to Basil Chevy and there service manager jay listen to my iss More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Theil
Jan 08, 2019 -

Joe Basil Chevrolet responded

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2018

Oil change. Good experience - not a long wait! Very busy schedule and the guys help accommodate squeezing me in when necessary. Service is pleasant and efficient. I work literally 24/7 and need m More

by Disco9/16/16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember everyone’s names
Jan 08, 2019 -

Joe Basil Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience. We appreciate the positive feedback on our processes as we strive to make the servicing of your vehicle as simple as possible.

December 17, 2018

New truck purchase It was an excellent experience. I will certainly be back. The staff was friendly and accommodating. It was worth the 2 hour drive to purchase a new t More

by Brian44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bell
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