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Joe Basil Chevrolet
Depew, NY
579 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 579 reviews
February 09, 2019
SprinklerFitter669 Quick oil change, including a car wash. Fair prices , walked over to the new car showroom. Walked around and not 1 sales person offered to help me. I Quick oil change, including a car wash. Fair prices , walked over to the new car showroom. Walked around and not 1 sales person offered to help me. I walked back to the oil change area an paid for the service. More
by SprinklerFitter669
Employees Worked With
Not sure ??
January 04, 2019
My new equinox Bill powell is excellent. Steve rob the mangers did a excellent job I would recommended Bill Steve rob to all my friends and family. 5 star service Bill powell is excellent. Steve rob the mangers did a excellent job I would recommended Bill Steve rob to all my friends and family. 5 star service More
by William
Employees Worked With
Bill powell
December 28, 2018
Totally satisfied with service, service was completed quickly and friendly. Would highly recommend Basil to others for service. Service order was taken by Anthony , th with service, service was completed quickly and friendly. Would highly recommend Basil to others for service. Service order was taken by Anthony , thank you More
by Tony
Employees Worked With
Anthony
December 21, 2018
great service dept. Took my new gmc to two other dealers for warranty irk and they could not fix it. Took it to Basil Chevy and there service manager jay listen to my iss Took my new gmc to two other dealers for warranty irk and they could not fix it. Took it to Basil Chevy and there service manager jay listen to my issues and found out the problem and fixed it. I highly recommend Basil chevrolet for sales and service. I have bought numerous vehicles from Basil chevrolet. More
by Barry
Employees Worked With
Jay Theil
December 21, 2018
Oil change. Good experience - not a long wait! Very busy schedule and the guys help accommodate squeezing me in when necessary. Service is pleasant and efficient. I work literally 24/7 and need m Very busy schedule and the guys help accommodate squeezing me in when necessary. Service is pleasant and efficient. I work literally 24/7 and need my vechicle be a I am in the medical field. I am grateful the guys understand that and take care of me quickly. More
by Disco9/16/16
Employees Worked With
Cannot remember everyone’s names
December 17, 2018
New truck purchase It was an excellent experience. I will certainly be back. The staff was friendly and accommodating. It was worth the 2 hour drive to purchase a new t It was an excellent experience. I will certainly be back. The staff was friendly and accommodating. It was worth the 2 hour drive to purchase a new truck. More
by Brian44
Employees Worked With
Bob Bell
December 17, 2018
Friendly, but Zach the salesman and Nicole, the finance lady were both professional and friendly. Didn't feel any pressure to buy a certain model or add upgrades af Zach the salesman and Nicole, the finance lady were both professional and friendly. Didn't feel any pressure to buy a certain model or add upgrades after the sale - although we were notified of what they were. Returning the next week to pick up our used vehicle was less than a pleasant experience. It was as if the waitress forgot our table. We were there for over 2.5 hours! The service department either disregarded our requests to look at a couple simple things that needed attention, or lied about saying they had done something about it. I was able to google the issues and fixed them in 10 minutes at home. These were things that should have been attended to in their 101 point service check! So, full marks to the sales department and we won't be asking the service department to look at our vehicle any time soon. More
by Fritz
Employees Worked With
Zach and Nicole
December 13, 2018
Body shop , sales & service Repaired my vehicle after an accident! Service was excellent from the beginning of the process to the end! My experience with everything went smoothly Repaired my vehicle after an accident! Service was excellent from the beginning of the process to the end! My experience with everything went smoothly and I was completely satisfied! More
by ltlangel@icloud.com
Employees Worked With
Jordan Dzierzanowski , Zach Krieb & Peggy Knose
December 11, 2018
Great dealership to do business with Happy with our purchase. Our salesman, Buck, was able to get us into a car with the payment and options we needed. Everyone we dealt with at the dea Happy with our purchase. Our salesman, Buck, was able to get us into a car with the payment and options we needed. Everyone we dealt with at the dealership is friendly and accommodating. As with all dealerships, there is a hard sell for extras like warranty, mud flaps etc., but that is to be expected. My only negative comment is that the Finance manager seemed annoyed that we didn’t purchase any addons. Isn’t that his job to present our options and accept our wishes? Got the impression that he felt we were wasting his time. Honestly, we could have done without the presentation as well. More
by Ed K
Employees Worked With
Buck Kaber, Mike ? (F&I)
December 10, 2018
Andy Vendetta is a joy to work with. We have dealt with Sandy in the past and have always found her to be a warm and friendly salesperson. We are more than satisfied. We have dealt with Sandy in the past and have always found her to be a warm and friendly salesperson. We are more than satisfied. More
by good work
Employees Worked With
Sandy Vendetta
