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Joe Basil Chevrolet

Depew, NY

4.1
542 Reviews

5111 Transit Road

Depew, NY

14043

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Showing 542 reviews

November 07, 2023

Nice and courteous receptionist. Did everything as told to do in the upmost professional manner More

by stevestack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Walters, Jess BasilCars
Nov 07, 2023 -

Joe Basil Chevrolet responded

Thank you so much for your kind words and review of our team!

October 30, 2023

Disheartened with response when there is an issue with my car, as I was in the past. More

by joykent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jess BasilCars
Nov 02, 2023 -

Joe Basil Chevrolet responded

We're very sorry to hear that we disappointed a customer and we would like to hear more about your visit. Please contact us via basilcares@joebasilchevrolet.com with your contact information so that our Management Team can reach out and address your concerns directly.

Nov 02, 2023 -

joykent responded

We did reach out and were blown off. After years of consecutive business.

October 18, 2023

I recently purchased a Chevy blazer from Joe Basil Chevrolet. My salesperson, Ricardo Ventura was so knowledgeable, patient & efficient! All my questions were answered. I was indecisive and he underst More

by Larabajane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo, Matt, Steve, Steve & Mike
Nov 02, 2023 -

Joe Basil Chevrolet responded

We're thrilled to hear to you had such a great experience with our team! We're happy to hear you love your new Blazer and we look forward to seeing you in the service lane whenever you need us!

September 18, 2023

Great dealer had a huge problem and joe Basil helped me solve it. Financed 5 vehicles every experience was excellent!!! More

by tbone66dog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob hurst, Lindsey Walters, Jess BasilCars, Cassie Soucia
September 14, 2023

Always fantastic service , they go above and beyond every time , great communication from Jake Ernst More

by Bobbell42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Ernst , Lindsey Walters, Jess BasilCars, Cassie Soucia
August 22, 2023

If you're looking for a dealership that employs accommodating people who are professional and knowledgeable I would highly recommend Joe Basil Chevrolet! Mike Saladino, Mike DeGeorge and Andy Iomas More

by Katie & Rob
Recommend Dealer
Yes
Employees Worked With
Mike Saladino, Mike DeGeorge, Andy Iomas
Aug 31, 2023 -

Joe Basil Chevrolet responded

Thank you Katie & Rob for your kind word and praise of our team! We're very happy to hear that we provide your with excellent customer service and that we found you the perfect vehicle to keep your family safe on the road! We look forward to seeing you again!

August 12, 2023

Most helpful car experience I have ever had. Too bad the location is so far from Gra d Island More

by Cheryl.wasson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew, Lindsey Walters, Jess BasilCars, Cassie Soucia
Aug 31, 2023 -

Joe Basil Chevrolet responded

Thank you for your kind words and praise of our team! While we wish we were closer to you too, we do offer a shuttle service and talk to your service advisor about a possible pick up/drop off service as well!

July 29, 2023

Very thorough and professional Completely satisfied with the car buying experience This is a top notch dealership More

by The old ranger
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob, Cameron , Matt
July 25, 2023

Joe Basil has been my go to dealership for a while now. They are friendly, keep in contact with updates on repairs, on do a great job! More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
June 25, 2023

When I ask them if a vehicle is available thay get back to me fast More

by tony8026357
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jess BasilCars
Jun 26, 2023 -

Joe Basil Chevrolet responded

Thank you so much for our 5-star review of our team! We appreciate your time and support!