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Joe Basil Chevrolet
Depew, NY
583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 583 reviews
October 19, 2018
Unexpected repair with only 3300 miles I was pleased that repair was done quickly. However, contacting dealership was difficult ...were " not receiving calls at this time" and when I got th I was pleased that repair was done quickly. However, contacting dealership was difficult ...were " not receiving calls at this time" and when I got through receptionist was very short and hung up! More
by lfj1956
Employees Worked With
Nathaniel
October 15, 2018
Unprofessional and dishonnest When calling the salesperson Sara informed me that the 2014 Hyundai accent I was going to purchase, that day in full was still available. When arrivin When calling the salesperson Sara informed me that the 2014 Hyundai accent I was going to purchase, that day in full was still available. When arriving at the store she said "sorry we are selling the car to those people over there instead" the showed me the people signing the paperwork rubbing it in my face. Sara then tried to pressure me into purchasing a car I did not like and could not afford. Very unprofessional and dishonest business conduct. More
by Bianca
Employees Worked With
Sara
September 29, 2018
New truck Excellent truck salesman didn’t pressure me knew all the answers to my questions he didn’t pressure me set up the truck for my wife. Excellent truck salesman didn’t pressure me knew all the answers to my questions he didn’t pressure me set up the truck for my wife. More
by Lineman art 321
Employees Worked With
Colton Lemke
September 12, 2018
Great experience They did everything they could to make sure I left with the car &payment I wanted. My salesman was through and patient Really Great experience. They did everything they could to make sure I left with the car &payment I wanted. My salesman was through and patient Really Great experience. More
by Gr
Employees Worked With
Jess BasilCars
September 09, 2018
Nice people Took the time to ask questions that would fit the vehicle to what I needed the also took time to show off a really nice dealership I am very happy you Took the time to ask questions that would fit the vehicle to what I needed the also took time to show off a really nice dealership I am very happy you will be to. More
by Happy Customer
Employees Worked With
James Cory Daniel
August 29, 2018
Amazing Our experience at Joe Basil was just amazing. The environment is clean and relaxing. Very home-like atmosphere. The staff was just awesome. They w Our experience at Joe Basil was just amazing. The environment is clean and relaxing. Very home-like atmosphere. The staff was just awesome. They went well above and beyond to help us with our sale. That is why we've been dealing with Basil for 31 years. We would highly recommend any of the Basil dealerships to anyone else. We thank Joe and Mike Basil who sold us our first car 31 years ago. Fred and Lucy Neville More
by Fred and Lucy
Employees Worked With
Mike Basil,Steve Dietzen and Bob Bell
August 02, 2018
Wonderful people to buy a car from. Everyone is so nice at Joe Basil's. You are treated like a VIP. Bill Powell really takes great care of you.& Jim Basil is wonderful. Everyone is so nice at Joe Basil's. You are treated like a VIP. Bill Powell really takes great care of you.& Jim Basil is wonderful. More
by The Cronin's
Employees Worked With
Bill Powell
July 28, 2018
Warranty repair Battery sensor cable installed backwards car would not start, brought in for warranty car sat 2 1/2 days before they even looked at it, then wanted to Battery sensor cable installed backwards car would not start, brought in for warranty car sat 2 1/2 days before they even looked at it, then wanted to say they don't do it when they did. They didn't even look at past history More
by Red
Employees Worked With
Paul
July 25, 2018
Not Happy with service. EVER! Have had my truck serviced at Basil since purchased, and it has never been performed correctly. I often wonder if they put oil in. I am done with Basi Have had my truck serviced at Basil since purchased, and it has never been performed correctly. I often wonder if they put oil in. I am done with Basil. More
by Not satisfied
Employees Worked With
Michael Irlbacher, Jess BasilCars
July 20, 2018
Matt rocked Matt was great! He is knowledgeable and very nice. He listened about what I wanted and gave me any options that would suit me. I was looking for a us Matt was great! He is knowledgeable and very nice. He listened about what I wanted and gave me any options that would suit me. I was looking for a used SUV due to budget and I ended up buying new. He was great! More
by Ncbook9
Employees Worked With
Nicole was fantastic
