Joe Basil Chevrolet

Courtesy was very good. but wait was very long NY state inspection and wash took well over an hour. You should try to inform customers of approximate time they should expect to have to wait. NY state inspection and wash took well over an hour. You should try to inform customers of approximate time they should expect to have to wait. More

Great Service From my sales representative experience all the way to the installation of my accessories everything went very smooth! They took my vehicle in at my From my sales representative experience all the way to the installation of my accessories everything went very smooth! They took my vehicle in at my appointment time and were very efficient with completing the work. More

Five star service I have taken my cars to basil for all there services and never had a problem.no up sales just great service and I got my car back before the time prom I have taken my cars to basil for all there services and never had a problem.no up sales just great service and I got my car back before the time promised also.i bought 5 cars and a motorcycle from them I don't trust anyone else with my cars thank you basil Chevy and all your friendly staff. More

Tom was very professional he took his time great salesman. Tom treated me like I was important without being judgmental great salesman others need to take notes. Follow the leader. Keep up the good work. Tom treated me like I was important without being judgmental great salesman others need to take notes. Follow the leader. Keep up the good work. More

First Time for service at Basil Chevy I recently acquired a 2007 Uplander Van and brought it to Basil for service, not knowing the previous service history. Basil fully inspected the vehic I recently acquired a 2007 Uplander Van and brought it to Basil for service, not knowing the previous service history. Basil fully inspected the vehicle, changed the oil and rotated the tires. The service rep said that the vehicle was in fine condition. I am very pleased with the professional treatment I received. I will surely return to Basil Chevrolet for my next service. More

Knowledge of material She answered all my questions and showed me how car operated. Was available at all times. Always answered my calls. If she couldn’t answer right away She answered all my questions and showed me how car operated. Was available at all times. Always answered my calls. If she couldn’t answer right away she got the answers. Personable and knowledgeable. More

Joe Basil dealership consistent outstanding service I have been a customer of Joe Basil dealership for 14 years. I have both bought vehicles from them as well as have my cars serviced there. They rea I have been a customer of Joe Basil dealership for 14 years. I have both bought vehicles from them as well as have my cars serviced there. They really have consistent outstanding service. All the team members make you feel valued no matter if you're just getting an oil change or purchasing a vehicle. Every customer matters to them. They hire top notch people. More

Disappointed I have bought 2 cars from Joe Basil. I brought my 2015 Hyundai in for a Bumper replacement. Which I paid for it out of my because someone hit my ca I have bought 2 cars from Joe Basil. I brought my 2015 Hyundai in for a Bumper replacement. Which I paid for it out of my because someone hit my car (hit n run) and I chose NOT to use my Insurance ($715.00). This car I have for LESS than a YEAR. When I tried to start my car it wouldn't Start. The Mechanic told me that I NEED a Battery !!! Less than a YEAR !! REALLY More

Waste of time My husband reached out to this dealership looking to see if they’d buyout my current lease & get me into a specific vehicle/model at our price range. My husband reached out to this dealership looking to see if they’d buyout my current lease & get me into a specific vehicle/model at our price range. We live over 60 miles from the dealership & did not want to waste the drive, however, the salesman on the phone ensured us it could be done and so we made the lengthy trip out that way. Biggest waste of time. We were set up with a completely different salesman than who we spoke to & had no knowledge of the original conversation. Ended up not sticking to what they said and were way off and we left. I will say the salesman was nice, but that’s all I can say positively about the experience. Ended up going to a local dealership & they made the deal no problem so I’m glad I brought my business elsewhere. More

Very satisfied with my salesman Very satisfied for my overall visit my salesman went over and above to help me with my lease and everyone was so helpful and friendly.I would recommen Very satisfied for my overall visit my salesman went over and above to help me with my lease and everyone was so helpful and friendly.I would recommend to everyone. More