Joe Basil Chevrolet

I had originally wrote a poor review about this dealer. I forgot all about this write and had no way to delete it. So. I'm doing a rewrite. I never bought a vehicle from Basil Chevy but I can say my last vis forgot all about this write and had no way to delete it. So. I'm doing a rewrite. I never bought a vehicle from Basil Chevy but I can say my last visit in September 2013 was not a bad one. The people were nice and the deal I was looking for was only about 1600 dollars off. Sorry to say I did buy a new truck; But not from basil. Basil was a lot better to deal with than most of the other dealers I talked with. I do believe they would have beat the other deal, or at least matched it; But I don't like stabbing a dealer in the back that was willing to make the deal I wanted. All an all Basil was a great experience this time. I would recommend them. If you don't like the deal, you can always move on. More

I made an appointment for 2:30 on Saturday 2/16/2013 for an oil change and inspection. I arrived there at 2:15 parked in front of garage door that said open , thought they would of opened it so I could pull an oil change and inspection. I arrived there at 2:15 parked in front of garage door that said open , thought they would of opened it so I could pull in. Had to get out and walk in to let them know I was there. Christopher Dent took my truck and gave it to Jake to work on it. Then he came back to fill out paper work. I used to work there so I went to say hi to my friend in the body shop. Now it is 3:30 still waiting for my truck to be done. So I walked through the show room and sat in the waiting room. Now it is 4:00 if I knew it was going to be that long of a wait I would of told them to take me to a store so I could do some shopping while I waited . Not very happy with that part of the service! Would I recommend an oil change and inspection to someone to take it there NO. Peter Linhardt More

Went in for lube & Oil change at the quick lube center and asked the advisor if they would run the vehicle acroos the street to to do a diagnostic on the check engine light which had been on for a center and asked the advisor if they would run the vehicle acroos the street to to do a diagnostic on the check engine light which had been on for a week even though I had tightened down the gas cap. When they were finished the oil change he offered to get me a ride home in the courtesy van since he diagnostic might take a few hours. Sure enough they were able to correct the problem and a few hours later I got a call that the car was ready and the courtesy driver was on te way to pick me up.TI really appreciated the excellent service and respomsiveness by the advisor. More

I have never been treated so badly by any business ever! After one failed repair, they refused to fix it again, treated me like dirt! After one failed repair, they refused to fix it again, treated me like dirt! More

Having owned and operated an auto repair shop for over 20 years i appreciate your attitude and service. This is my first experiance with a dealership and my first lease car.The experiance and service have be years i appreciate your attitude and service. This is my first experiance with a dealership and my first lease car.The experiance and service have been wonderful! I hope to do more business with you when my lease is up. More

BOTH GREG AND KEN WERE VERY COURTEOUS, HELPFUL, AND KNOWLEDGEABLE. THE VEHICLE THAT WAS SELECTED FOR ME TO TEST DRIVE IS WELL SUITED TO MY NEEDS SINCE I WORK QUITE A DISTANCE FROM HOME. THE ESTIMATED KNOWLEDGEABLE. THE VEHICLE THAT WAS SELECTED FOR ME TO TEST DRIVE IS WELL SUITED TO MY NEEDS SINCE I WORK QUITE A DISTANCE FROM HOME. THE ESTIMATED MILEAGE WILL BE VERY BENEFICIAL. More

To sum it up, I would advise to shop around. P.T. To sum it up, I would advise to shop around. P.T. Barnum is their idol. I was had. A dissappointment for a 3rd time buyer. Wrote a letter to Jim B To sum it up, I would advise to shop around. P.T. Barnum is their idol. I was had. A dissappointment for a 3rd time buyer. Wrote a letter to Jim Basil and the Credit Manager called me. After 90 day warranty expired things started going bad on the vehicle. Exhaust system, had to be replaced, AC went bad, etc. Shame on me. More

My appointment was 8:am and as soon as I pulled in I was taken care of. The staff was efficent in taking my information and Doug the service manager went the extra mile to take care of my problem. They ca taken care of. The staff was efficent in taking my information and Doug the service manager went the extra mile to take care of my problem. They called me with an update and estimated time that they would be done. They called again to say the job was done. When I picked up my car, it had been washed and my inside windshield was cleaned. Because of this expeience, I will probably get my next car there. Rosemary Pignataro More

They agreed with me what was wrong with my truck. They fixed my problem and also prevented another from happening in the near future. I'm 100% satisfied with the work they did for me. fixed my problem and also prevented another from happening in the near future. I'm 100% satisfied with the work they did for me. Jim Pasciak More

This dealer is second to none. The commercials claim to provide exceptional customer service and they truly mean it. It was the best car buying experience I have ever had. Greg welcomed us as we walked in provide exceptional customer service and they truly mean it. It was the best car buying experience I have ever had. Greg welcomed us as we walked in and made us feel like we were the most important customer they have. We were overwhelmed with the amazing way we were treated and we absolutely love the car. The experience didn't end for us when we drove off in our new Malibu as they continue to provide us with whatever we need. The service department is wonderful, fast, and efficient as well. This is honestly the dealer to see if you appreciate being treated as a valued customer who wants a good quality car with a great buying experience! Keep up the good work, we will be back! More