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Joe Basil Resale Center

Depew, NY

not yet
rated
456 Reviews

5117 Transit Rd

Depew, NY

14043

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Showing 456 reviews

October 30, 2019

Not good Customer service is bad. Refused to fix broken light won't fill up gas tank no oil changes car was dirty inside and out when I received it. Did not b More

by Dhdhhdhd
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Speyer
Nov 01, 2019 -

Joe Basil Resale Center responded

We are sorry to learn of your experience, there is no contact info given with this review and we would like to reach out, please email your contact info to basilcares@joebasilchevrolet.com.

October 28, 2019

Overall , great experience with buying my car from Basil. Buying my car was seamless and not pressured. Nick was very helpful in all aspects of the process. He very knowledgeable and kind! More

by Carley
Recommend Dealer
Yes
Employees Worked With
John Kramer, Nick Thomas
Oct 30, 2019 -

Joe Basil Resale Center responded

Hi, thanks for your praise and kind comments about our team.

October 26, 2019

No nonsense buying experience Joe Basil Chevrolet provided me with one of the best buying experiences I have had shopping for a car. I test drove the vehicle I was interested in, m More

by JimP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Flanigan
Oct 30, 2019 -

Joe Basil Resale Center responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Joe Basil Resale Center. Thanks for taking the time to leave a review.

October 26, 2019

Happy customer Very knowledgeable of the cars he was selling. Took the time in the rain to show me the different models I might be interested in. More

by Robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Flanigan
Oct 30, 2019 -

Joe Basil Resale Center responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 22, 2019

Made it easy I went in to the dealership and Derrik took care of the rest. He made it painless to take home my new car. Extremely friendly and would definitely rec More

by jschwamb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrik Schiersing
Oct 25, 2019 -

Joe Basil Resale Center responded

Thank you for the recommendation! We will pass along your comments to Derrik and our team!

October 18, 2019

Friendly and helpful The salesman was nice and made sure I felt comfortable throughout the process. He was also patient for the times that I had to wait to hear back from More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Flanigan
Oct 22, 2019 -

Joe Basil Resale Center responded

We are happy to hear about your positive experience! Thank you for choosing Basil Resale Center!

October 18, 2019

Excellent experience Dan Flanagan was our salesperson. Dan took his time to find the perfect car for my daughter. Already recommended a coworker, and was quite satisfied. More

by zajac6874
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Flanigan
Oct 22, 2019 -

Joe Basil Resale Center responded

Thank you for sharing your experience, we are glad to hear it was a good one!

October 17, 2019

Great experience Prices online were competitive. I didn’t expect to go home with a car same day. Didn’t expect the trade value to be reasonable but it was. I don’t ha More

by Jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Credit manager , Tom Mistretta, Bill Kreher
Oct 18, 2019 -

Joe Basil Resale Center responded

This is great to hear! Thank you for sharing your experience!

October 15, 2019

My experience was fair. The gentleman that assisted me was friendly, but not very informative about the vehicle I was interested in. Probably not his fault because we called More

by Amiyahmarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kramer, Darren Sumers
Oct 16, 2019 -

Joe Basil Resale Center responded

Thank you for sharing your feedback on your recent experience, there are definitely something we need to address with our management team. Please feel free to reach out if you need anything else.

October 15, 2019

Felt welcomed, with prompt Service. I was extremely pleased with my experience, from the moment I walked into the dealership. Honestly I'd give you a 5 star rating, but was brought up to More

by lwiskup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole, and the young lady in selling add ons, her name escapes me at the moment., Steve Foersch
Oct 16, 2019 -

Joe Basil Resale Center responded

Hi there, thank you for taking the time to leave a review for us at Joe Basil Resale. We're happy we could meet your expectations!

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