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Joe Basil Resale Center

Depew, NY

not yet
rated
456 Reviews

5117 Transit Rd

Depew, NY

14043

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Showing 456 reviews

September 03, 2021

They greeted us wright a way, Tom was a very professional and helped us all the way to the end. We are vey happy. Thanks. More

by mert.onur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mistretta
Sep 09, 2021 -

Joe Basil Resale Center responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by!

August 31, 2021

Ken Kolbe always takes great care of my family. Derrick also was very helpful with chosing the right vehicle to fit our needs as a family. More

by BILLSDR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kolbe, Derrik Schiersing
Sep 09, 2021 -

Joe Basil Resale Center responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!

August 21, 2021

I feel I was mislead about my car payments I told them I wanted to stay around $450 and my payment is $499. I was told not to worry payment was where I needed it to be and didn't find out it was that high u More

by Dawn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales and finance
Aug 26, 2021 -

Joe Basil Resale Center responded

It's never exciting to hear about Basil underwhelming our guests, but we appreciate any and all feedback we can get. We will definitely be passing along your message to our Management staff to see how we can be better. Thank you for being honest about your experience.

August 21, 2021

Very helpful and friendly salespeople.Would recommend Basil to anyone looking for a vehicle. Live in Lockport so would have wished a closer dealership. Will do business with them again if needed More

by Dbeaton5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith DeLuca
Aug 26, 2021 -

Joe Basil Resale Center responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you!

August 20, 2021

Excellent customer service all around from top to bottom! I will be coming back for future purchases. Thank you!! Ken the sale manager helped to find a car that met our needs. More

by jenfazio70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detailing shop personnel too!, Derrik Schiersing, Steve Foersch
Aug 26, 2021 -

Joe Basil Resale Center responded

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day!

August 20, 2021

When we got there Mike came right out to help us, he asked what I was looking for and went through and showed us all the cars that I requested. Very polite and helpful More

by henningchristina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 26, 2021 -

Joe Basil Resale Center responded

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day!

August 20, 2021

Very clean and helpful. I went there on a few occasions- not really sure what I was looking for. They did not pressure in anyway. More

by pakalfas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrik Schiersing
Aug 26, 2021 -

Joe Basil Resale Center responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!

August 13, 2021

A very honest reliable dealership and Family..🤗💗💙❤💘 our family does all of our business with Basil. Jim thank you for all you do for the Travis More

by EDTRAVIS69.ET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Flanigan
Aug 31, 2021 -

Joe Basil Resale Center responded

Thank you for your kind words about our staff and we sincerely appreciate your continued loyalty us! If you ever need anything in the future, feel free to stop by or give us a call. We are always happy to help!

August 13, 2021

The selection was good, but overpriced. I had an issue with the car that I requested to be fixed because I just bought it but they refused to fix it for me because it was cosmetic. Given the price I paid More

by laportemail
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Orsi, John kramer
Aug 13, 2021 -

Joe Basil Resale Center responded

We are so sorry to hear about this experience you had with us and would like the chance to fix it. If you could please reach out to us at basilcares@joebasilchevrolet.com or call us at 716-683-6800 and give us more details including your name and more information about your visit so we can address everything that happened.

August 12, 2021

I love how everything was so easy from time I walked in to driving off the lot w my new car. Went there because of all the good reviews now I can write one of my own! More

by Tinabrown350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kreher
Aug 13, 2021 -

Joe Basil Resale Center responded

We're glad you had such a wonderful experience with us! Our goal is to make purchasing a vehicle fun, we are happy to hear that you felt at ease with our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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