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Joe Cecconi Chrysler Complex

Niagara Falls, NY

3.6
454 Reviews
Joe Cecconi's Chrysler Complex has done business in Niagara Falls and the greater Buffalo area for over 50 years. Mr.C's slogan, "We'll treat you like family" sets a standard that the staff strives to meet every day. With WNY's largest new AND used inventories, we will be able to find a vehicle that meets your needs. We specialize in offering financing for every situation, whether it's a lease for your new or used car, or whether our "Guaranteed Credit Approval" program meets your needs. Joe Cecconi's Chrysler Complex is a proud corporate sponsor of the Niagara Falls Boys and Girls Clubs and Opportunities Unlimited, as well as sponsoring numerous charities in Niagara County.We now offer extended service and parts hours, with evening hours on Tuesdays and Thursdays, and Saturday service hours for your convenience. If you have any questions, don't hesitate to call or email!
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2380 Military Rd

Niagara Falls, NY

14304

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Showing 454 reviews

September 12, 2019

Unhappy Make sure you when switching from one dealership to another for a lease ... that all the fees are included ... disposition fee.... the dealership did More

by Gin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Renee
Sep 23, 2019 -

Joe Cecconi Chrysler Complex responded

With apologies, we know that Renee and you called your old lease company together, and received a payoff amount on your old lease that turned out to be inaccurate. As it was not a Chrysler affiliated company, we would have no way to know that there were more dollars owed on your lease than they quoted during that phone call. In order to attempt to rectify your concern, we have paid the majority of the balance due on your behalf.

July 30, 2019

Got just what I wanted! Mark was quick and easy to work with. He was personable and funny and made the buying experience way less boring and tedious as it usually is. We will More

by Tiffany811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Novelli
Aug 15, 2019 -

Joe Cecconi Chrysler Complex responded

Hi Tiffany, congratulations on your new vehicle! We appreciate your 5-star review and kind words about Mark. Thank you for choosing Joe Cecconi's Chrysler Complex!

July 27, 2019

Absolutely fabulous Mark N was great got me in the vehicle I wanted for an unbeatable price! When finance took a little longer than expected he went and bought me lunch ! More

by Caitc2248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Novelli
Aug 15, 2019 -

Joe Cecconi Chrysler Complex responded

Thank you for your 5-star review. That sounds exactly like something Mark would do for his customers! Thank you for choosing Joe Cecconi's Chrysler Complex, and we appreciate your business.

July 09, 2019

Excellent experience This is the second Wrangler I’ve ordered from Mark Novelli. First time was very little negotiating. Second time was even less. He gave me a very fair More

by Drpericak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Novelli
Aug 15, 2019 -

Joe Cecconi Chrysler Complex responded

Thank you for choosing Joe Cecconi's Chrysler Complex to purchase your Jeep Wranglers. We appreciate your kind words about Mark Novelli. Congratulations on your new Wrangler, we're sure you'll driving it for several years to come.

June 29, 2019

Another Great Experience This is my 2nd lease with working with Mark Novelli and the experience was just as great as the first. Mark was able to get me the vehicle that I want More

by Warlock629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Novelli
Aug 15, 2019 -

Joe Cecconi Chrysler Complex responded

Thank you for you for being a continued customer of Joe Cecconi's Chrysler Complex. We appreciate all of your kind words about our dealership, and Mark Novelli specifically. Congratulations on your new vehicle, and thank you for choosing Joe Cecconi's Chrysler Complex

May 30, 2019

My experience was very good Pancho made the deal happen Pancho did a great job getting us into a vehicle he kept his word and made the deal happen we are very satisfied with the out come. John Barron More

by Johnbarron43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Pancho Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019

Great people working there I been going to this dealier for a long time now I always get great service and always look after my need Mark novely always takes good carw of me I h More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Novelli, Chris Satarian
May 23, 2019

Great Personal and Efficient Service My salesman was Mark Novelli. What a pleasure it was doing business with this gentlemen. Clearly had my best interests as a priority. Knowledgeable More

by thedonald454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Novelli
May 07, 2019

Best person to purchase a car through. I recently purchased a Jeep Cherokee and my salesman was Rob Fleming. He was very professional and I was extremely happy with my payment. I recomme More

by JeepLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Fleming
May 01, 2019

Excellent My salesperson Tony Ricco was very knowledgeable and helpful. He made the leasing process very easy and quick. I was very pleased with the large selec More

by Mickey76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ricco