Joe Cecconi Chrysler Complex
Niagara Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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This was probably our eighth or ninth vehicle from cecconis. Poncho Santiago is the best salesman to work with. Any questions or concerns he will take care of. Will definitely go see him again when th cecconis. Poncho Santiago is the best salesman to work with. Any questions or concerns he will take care of. Will definitely go see him again when the time comes More
Paid over $9000 for a used mini van and as soon as I drove it off the lot it had problems. Wheel bearing, air handling system in cab, heater hose coolant leak. Estimates to repair were approximately $ drove it off the lot it had problems. Wheel bearing, air handling system in cab, heater hose coolant leak. Estimates to repair were approximately $700-800. When I called all I got was, why didn't I buy the service warranty. They also asked if any of the problems were safety issues. The answer is YES, a bad wheel bearing is NOT SAFE. Steve the sales rep was a good guy. When you pay that much for anything and you have immediate problems with the vehicle, that says to me they didn't go through the vehicle like they said they did. when the problems happen immediately the dealer should take care of it and not blow you off with "you should have bought the warranty" I expect better from a Chrysler dealer. The cars are really "as is" and buyer beware. When you say you went thru the car and everything is okay, I assume you are telling the truth and that car is going to be good for at least 30 days let alone the first week. Also beware when you try calling them and all you get is voice mail. More
I would highly recommend going to Joe Cecconies for a new car. All staff were very helpful. Especially Pancho Santiago, I could call him anytime, he was always available to answer my questions! car. All staff were very helpful. Especially Pancho Santiago, I could call him anytime, he was always available to answer my questions! More
Stephen Fitch was very good .He was comfortable to deal Stephen Fitch was very good .He was comfortable to deal with .He went beyond what he had to make our experience enjoyable. I really think we may h Stephen Fitch was very good .He was comfortable to deal with .He went beyond what he had to make our experience enjoyable. I really think we may have not bought our jeep if we had a different sales person .HE did a excellent job. The jeep also seams to be a suv with very good standards. We bought a 2012 jeep compass 4+4. More
Honest, ethical and professional everything he said he would do, he did. Great business thanks, took me out of a fuccilo deal that was really bad. Really glad I went to Dave Dorato would do, he did. Great business thanks, took me out of a fuccilo deal that was really bad. Really glad I went to Dave Dorato More
I am giving this dealership overall 5's because of Pancho himself. I am currently buying my third vehicle from him. My best friend has bought a vehicle from him and my dad is currently talking to him Pancho himself. I am currently buying my third vehicle from him. My best friend has bought a vehicle from him and my dad is currently talking to him as well. When my wife's lease is up she will be purchasing a vehicle from Pancho. He is truthful, friendly, personable and honest. I will never buy a vehicle from anyone or anyplace else. If you are looking for a new vehicle call and ask for Pancho!!! More
I didn't think I was goin to get out of my 01 Saturn any time soon but steve faltisco and kahlil made it possible into a 06 ford Taurus much more space any time soon but steve faltisco and kahlil made it possible into a 06 ford Taurus much more space More
I never thought looking for a new vehicle would be so educational and enjoyable at the same time. Working with Pancho (Julian) was such a great experience. He made sure to look out for my best interest a educational and enjoyable at the same time. Working with Pancho (Julian) was such a great experience. He made sure to look out for my best interest and incorporated my wants and needs into the vehicle that I wanted. He has a customer for life in me and comes highly recommended. More
This is my second vehicle leased through this dealership and with Pancho. I was so thrilled with my first jeep that of course I drove from orchard park to work out a deal for my second !!! Pancho worked so and with Pancho. I was so thrilled with my first jeep that of course I drove from orchard park to work out a deal for my second !!! Pancho worked so well with us. He even drove out to orchard park for us! I have recommended this dealership and Pancho to many friends! Thank you for a great experience. More
I worked with Pancho, he is a great asset to this dealer. He was extremely knowledgeable on the vehicles he was selling me and really did all he could to work with me. He even came to my place of work to d He was extremely knowledgeable on the vehicles he was selling me and really did all he could to work with me. He even came to my place of work to do the paper work!! He is AWESOME!!! More



