Joe Cecconi Chrysler Complex
Niagara Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 454 reviews
Dealer review Amy was amazing I had a wonderful time she got me the vehicle I wanted to the best she could I will send people to her Amy was amazing I had a wonderful time she got me the vehicle I wanted to the best she could I will send people to her More
Always a great experience Leased a new Durango with Pancho. Happy wife happy life. Always helpful and knowledgeable to make sure we end up in the proper vehicle for our familie Leased a new Durango with Pancho. Happy wife happy life. Always helpful and knowledgeable to make sure we end up in the proper vehicle for our families needs. Also picked up some weather tech mats to keep the salt out. Service staff makes it easy to make sure everything is up to date. More
Experience was enjoyable! Decided to buy a truck. Went into dealership and asked for Mark Novelli was pleasantly surprised by his presence. First vehicle I have purchased on Decided to buy a truck. Went into dealership and asked for Mark Novelli was pleasantly surprised by his presence. First vehicle I have purchased on my own and he did not try to pressure me into buying something outrageous. Was very comfortable speaking to him about my finances and what I could afford. Mark is an outstanding salesman and knows how to get it done in a timely manner. Thank you so much Mark Novelli and the rest of the staff at Joe Cecconi's for helping me. I will definately be back for another vehicle. More
Great car buying experience Leased my second vehicle from cecconis this weekend. All the staff is friendly, helpful and knowledgable. I will be a cecconis customer for life. Than Leased my second vehicle from cecconis this weekend. All the staff is friendly, helpful and knowledgable. I will be a cecconis customer for life. Thank you Jullian and Paul!! More
Positive Experience x2 I leased my first truck from Joe Cecconi's back in August 2018. After a major accident, I unexpectantly found myself back again a few months later to I leased my first truck from Joe Cecconi's back in August 2018. After a major accident, I unexpectantly found myself back again a few months later to lease another. Due to my experience working with Rob Fleming the first time, I immediately called him again without hesitation. Rob is thorough and patient in going over the details and answering my questions. He didn't pressure me or make me feel like I needed to make a decision or commitment on the spot that I wasn't comfortable with. When I need another truck, I hope Rob will be there to work with me again. More
Quick, pain free, and enjoyable. I had a very positive experience overall with Joe Cecconi Chrysler Complex. The process was efficient and thorough and a late minute factory recall wa I had a very positive experience overall with Joe Cecconi Chrysler Complex. The process was efficient and thorough and a late minute factory recall was completed by the time I took delivery. Amy Sabers was cordial and an expert communicator via email and phone. Great 1st time experience with this dealership and I will recommend them to others going forward. More
Excellent! Walked in and was greeted/taken care of within minutes. Amy was beyond friendly and sold me on the first vehicle I was shown, even though I was fairly Walked in and was greeted/taken care of within minutes. Amy was beyond friendly and sold me on the first vehicle I was shown, even though I was fairly difficult on telling her what I wanted in a vehicle other than color and four wheel drive. I was able to drive the vehicle home the same day, and am absolutely loving my vehicle so far. Everyone I worked with was pleasant and informative, minimal questions had to be asked due to excellent explanations on the buying process and paperwork I had to fill out. I believe I was given one of the best deals I would have found anywhere given the unfortunate situation I was in. Finally, to top things off, we had our one year old child with us that decided to have a few meltdowns in the dealership. Even if the employees were annoyed, they never allowed it to show. Everyone was great with my child there for the entire process. Will never go anywhere else again. More
Excellent dealer Price was negotiated fairly for both sides. Had a great experience working with Rob. Got an excellent car for a fair price. Great sales service withou Price was negotiated fairly for both sides. Had a great experience working with Rob. Got an excellent car for a fair price. Great sales service without excess hassle More
Family like service Leased my last two jeeps from Mark, and have been pleased both times. Mark did everything he could to make sure I was leaving with the perfect jeep fo Leased my last two jeeps from Mark, and have been pleased both times. Mark did everything he could to make sure I was leaving with the perfect jeep for me. Currently driving a new 2019 Jeep Cherokee. Mark was able to get my monthly payments down to a reasonable price. Mark is someone I can trust when it comes to my cars. Highly recommend going to him for you car needs. More
Best service ever! My mother passed while I was in a five car pileup. Mark Novelli has sold me and my friends over ten cars. He was so upset when I told him I needed ano My mother passed while I was in a five car pileup. Mark Novelli has sold me and my friends over ten cars. He was so upset when I told him I needed another vehicle after the accident. Mark picked me up and had a vehicle in mind and ready to show. We test drove and came back and the paperwork was ready to sign. We had lunch and returned my rental and my new Jeep Cherokee Limited was plated and on the road I went! Condolences were made by the staff as they hurried me through to my road to recovery. Thank you Cecconi’s for having employed such a caring staff that takes their job seriously! I will always buy from Mark and continue to send him new clients. More



