Joe Cooper Ford - Yukon

I will never buy a Ford vehicle ever again, and I will caution everyone to never do business with this dealership. My 2016 Ford Focus has been a nightmare ever since I bought it. The transmission, spec caution everyone to never do business with this dealership. My 2016 Ford Focus has been a nightmare ever since I bought it. The transmission, specifically the Transmission Control Module, is well documented to have been an utter disaster that Ford knowingly put on the market between 2012 and 2017. I have barely used the car, at only about 81,000 miles, and Ford has repeatedly refused to honor their Customer Satisfaction Program for my vehicle, even though the 10 year/150,000 extended warranty does not end until October 2026, since my car in-service date is October 2016 and I am well under the mileage limits, as confirmed by Ford corporate customer service. I was given a case number, but was advised that the case was immediately closed. I wasn't even given a moment of consideration. Furthermore, when I bought the vehicle, the information and spec sheet that the dealership posts on the windshield was used to cover a windshield crack that I was unable to see when I was shopping the vehicle. When asked for a repair, they said it already had been repaired, and that the crack was simply cosmetic. It's not so much the cosmetic issue for me - it's that they willingly and knowingly covered it with a sheet of paper so that it wasn't readily apparent, nor did the salesman make me aware of it. Incredibly dishonest people. I do not recommend this dealership, even if you are truly desperate for a vehicle. Buyer beware. More

We went in for our 3rd Oil Change on our 2024 Bronco Heritage and left in a new 2026 Outer Banks 4 door Bronco. We traded down in Trim Levels but basically traded even, and got 2 more doors and a Smooth Heritage and left in a new 2026 Outer Banks 4 door Bronco. We traded down in Trim Levels but basically traded even, and got 2 more doors and a Smoother Quieter ride. Andrea Robertson has sold us both of them and is low pressure, and knowledgeable about the products she sells. We are happy with our deal and the whole dealership experience. More

Outstanding service. I appreciate the service staff at Joe Cooper ford in Yukon. Doug Ann’s Darcy are great. I appreciate the service staff at Joe Cooper ford in Yukon. Doug Ann’s Darcy are great. More

Staff is friuendly and helpful yes, work is another matter. In 1500 bucks to fix me truck and the first time i drove it after getting it homwe the check engine light comes on again, Not Fixed. Ohh an matter. In 1500 bucks to fix me truck and the first time i drove it after getting it homwe the check engine light comes on again, Not Fixed. Ohh and 2 calls into and half a day and service advisor has not called me. I can only come too 2 conclusions neither is postitive about workmanship More

Bought my truck at Joe Copper Yukon a couple of years ago. It was a used truck(like new) and in perfect condition. Had it serviced by them recently and as all ways, completely covered any issues in a tim ago. It was a used truck(like new) and in perfect condition. Had it serviced by them recently and as all ways, completely covered any issues in a timely, professional manner! Would recommend them to anyone looking for a honest vehicle and service! More

Service was fantastic no issues at all couldn’t ask for better service and service writer and technicians everything was perfect better service and service writer and technicians everything was perfect More

Christy Bills is the best and they always always take good care of me they always take good care of me good care of me they always take good care of me More

Fantastic experience everyone was so nice and easy to deal with thank you for everything. deal with thank you for everything. More

Joe Cooper Ford is always a great experience when servicing my vehicle. The Service Manager Darcy, Service Advisors Christy and Doug are very easy to work with and very accommodating. Any needed repa servicing my vehicle. The Service Manager Darcy, Service Advisors Christy and Doug are very easy to work with and very accommodating. Any needed repairs are communicated clearly and always fixed right the first time. More

Great place, very friendly sales associates. Best prices. They stay with you till the job is finished. Best prices. They stay with you till the job is finished. More