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Joe Heidt Motors
Ramsey, NJ
190 Reviews
This May, Joe Heidt Motors is celebrating it's 66th year in business, and to this day the store is family owned and operated (now in our third generation!)
At first glance, you might not think we are a business in operation since 1958 - we boast a fresh, state-of-the-industry renovation, with interactive displays, a clothing and accessory boutique, all servicing done on location (no separate service centers to try and find!) and all the amenities the 2024 customer would expect. Pro Tip: try the hot chocolate.
All of this is in place to support our award-winning customer service:
-Joe Heidt VW is one of only 4 Volkswagen stores in North America to be selected as a JD Power Dealer of Distinction for 2024, reflecting our commitment to customer service and transparency.
-Joe Heidt VW is a proud member of Volkswagen's exclusive "Wolfsburg Crest Club" since 2017, a membership based entirely on sales excellence and customer satisfaction.
-We are a Carfax Top-Rated dealer since 2019, and in 2024 we became the only store in the area to be recognized for our 5 consecutive years of excellence (come check out the trophies, and the custom case they had to make for us!)
-For the third year in a row, our own customers voted us 201 Magazine's "Best of Bergen" as Best Auto Dealership, which we are humbled by, and for 2024 our service department was also selected as a finalist among all private and franchised service departments in the county.
Come visit us today, and you will find out what separates us from the rest. We'll be glad to welcome you to our ever-growing family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
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Showing 190 reviews
June 14, 2024
Our salesperson, Chris Napolitano, was amazing! He went far and beyond to get us the vehicle we wanted. He went far and beyond to get us the vehicle we wanted. More
by amarkovct
Employees Worked With
June 04, 2024
I was working with Chris N. He was great, patient and listened to everything we wanted. He was great, patient and listened to everything we wanted. More
by Liz L
Employees Worked With
May 17, 2024
Our salesperson, Chris, was great! Very patient, kind, and helpful. The dealership was clean and well managed with a good deal of inventory. I would recommend this dealership. Very patient, kind, and helpful. The dealership was clean and well managed with a good deal of inventory. I would recommend this dealership. More
by Sdk444
Employees Worked With
March 13, 2024
Called about getting on a reservation list for the 2024 ID.4 and spoke a not fully informed Sales Rep, was suddenly switched to the apparent Sales Manager. Rather adversarial from the get-go, knew less ab ID.4 and spoke a not fully informed Sales Rep, was suddenly switched to the apparent Sales Manager. Rather adversarial from the get-go, knew less about their production schedules and pricing vs 2023 than I did from prior research with other dealers. Thanked them for their clear communications about what they thought was true and put this local dealership out of my mind for future shopping. More
by KS
Employees Worked With
January 13, 2024
I was here yesterday with my mother and we had an employee named Richard. He didn't really know what he was talking about for the most part. Didn't even know if the seats moved back or not. His dad t employee named Richard. He didn't really know what he was talking about for the most part. Didn't even know if the seats moved back or not. His dad treated my mother awful and treated her like she didn't know anything and he knew everything. He didn't treat me much better either. I wish we got better treatment here. I'm sure there are much better and more respectful employees here. Just haven't seem them. More
by Anth
Employees Worked With
Richard
September 27, 2023
I recently purchased a certified pre-owned 2021 Tiguan from Joe Heidt Motors. I can't thank Corissa enough! She made my husband and I so comfortable by the fact that she was not "pushy" about the car, but from Joe Heidt Motors. I can't thank Corissa enough! She made my husband and I so comfortable by the fact that she was not "pushy" about the car, but was very knowledgeable with every question we had. While buying a car can sometimes be stressful, Corissa helped the process to run smoothly. Not only is she a great sales associate, but she is great person! Thank you again, Corissa! More
by rebecca082150
Employees Worked With
August 02, 2023
Had an awesome time finding my new car, staff were very attentive and Corissa got me a great deal on a new vw. Highly recommend!! attentive and Corissa got me a great deal on a new vw. Highly recommend!! More
by pzdanowicz94
Employees Worked With
July 28, 2023
Great experience. Overall very friendly and fair dealership that made us feel comfortable and get the deal we wanted. Corissa was awesome, super friendly, knowledgeabl Overall very friendly and fair dealership that made us feel comfortable and get the deal we wanted. Corissa was awesome, super friendly, knowledgeable and upfront. When it came time for us to pull the trigger on a car and price we felt good about she really went above and beyond, and on her day off no less! Highly recommend Corissa and JH Motors. More
by Spencer
July 21, 2023
This was my first new car purchase in a long time and was very nervous. Corissa made me feel so relaxed, was very knowledgeable, answered all my questions, and was super responsive to all my texts. It was a very nervous. Corissa made me feel so relaxed, was very knowledgeable, answered all my questions, and was super responsive to all my texts. It was a such a pleasure buying a car with her! More
by Sshutte
July 16, 2023
I was here about ten years ago when shopping for my last car purchase. So happy to see the improvements in the show room and sales people attitudes. I’m so glad I returned to give JHVW a second chance. Very car purchase. So happy to see the improvements in the show room and sales people attitudes. I’m so glad I returned to give JHVW a second chance. Very happy with my new TAOS purchase! More
by Barb N
