Joe Holland Chevrolet
South Charleston, WV
Filter Reviews by Keyword
By Type
Showing 214 reviews
Great communicatin Jerrica is always helpful, polite and goes out of her way to assist me. She keeps you informed and does her best to get the problem solved. Jerrica is always helpful, polite and goes out of her way to assist me. She keeps you informed and does her best to get the problem solved. More
2007 Sonata I really appreciate the customer service that Mike and Ed provided when I took my 2007 Sonata in for service. They were very helpful in keeping me inf I really appreciate the customer service that Mike and Ed provided when I took my 2007 Sonata in for service. They were very helpful in keeping me informed on the status and progress of the repairs. And a big thank you to the shuttle driver for getting me to work on time! More
Excellent Service The service representative with VW )Tillman Russell) was very good -- he took my concerns seriously and addressed each one. Everything was taken care The service representative with VW )Tillman Russell) was very good -- he took my concerns seriously and addressed each one. Everything was taken care of and it was a good experience. I must say my 2009 VW Jetta Wagon is the best car I've ever owned. More
Excellent Team I gave Benny Morton a description of what I wanted and he located it within 24 hours. I then worked with the rest of the team to make the purchase an I gave Benny Morton a description of what I wanted and he located it within 24 hours. I then worked with the rest of the team to make the purchase and have the vehicle delivered to me. It was a wonderful experience with great communication. All of my questions were answered thoroughly. There were no Surprises and NO HIDDEN Fees. I felt like everyone was very honest and helpful throughout the experience. Thank You to Benny Morton, David Scott, David Shah and Scott Jarrett More
Sammi King Buying my Santa Fe Sport from Sammi King was one of the best experiences I have ever had. She is very knowledgeable and efficient, and has a life long Buying my Santa Fe Sport from Sammi King was one of the best experiences I have ever had. She is very knowledgeable and efficient, and has a life long customer. The manager (Beth) and finance was great, very organized and efficient with no waiting. Very Happy Customer! More
Happy Couldn't have had a better experience. Very pleased and would highly recommend. Great selection of vehicles and very knowledgeable associates. Very Couldn't have had a better experience. Very pleased and would highly recommend. Great selection of vehicles and very knowledgeable associates. Very happy with purchase. More
Excellent service! The service department is absolutely excellent. Greeted by a very friend staff and the work was completed quickly. The facility is nicely updated and The service department is absolutely excellent. Greeted by a very friend staff and the work was completed quickly. The facility is nicely updated and the waiting room environment is exceptionally clean. They also offer courtesy rides for those who don't wish to wait. More
Jerica! The service was great, from Jerica's greeting to her handing me our keys. We will be back for our next scheduled service! Your service has improved The service was great, from Jerica's greeting to her handing me our keys. We will be back for our next scheduled service! Your service has improved and the donuts are good! More
Pleases and Satisfied Found Tilman Russell friendly, knowledgeable and extremely efficient. I had no waiting and my car was even serviced earlier than the appt day and time Found Tilman Russell friendly, knowledgeable and extremely efficient. I had no waiting and my car was even serviced earlier than the appt day and time. This was much improved from some of my last experiences with this dept under a different MGR. It was a very positive visit and I appreciated the efficiency. More
Problem-free As always, the service department was professional, courteous, and helpful. The staff is always delightful to work with from the receptionists to the As always, the service department was professional, courteous, and helpful. The staff is always delightful to work with from the receptionists to the techs. Even when I've had to use the shuttle in the past, I enjoy Jimmy's attitude and conversation. Even when I've waited for the work to be done, the waiting area is comfortable and pleasant. More