Joe Holland Chevrolet
South Charleston, WV
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Superior Customer Service Joe holland service center always provides plenty of communication with the owner of the vehicle. They have top notch quality service every time I vis Joe holland service center always provides plenty of communication with the owner of the vehicle. They have top notch quality service every time I visit. More
Top Notch Service after the Sale The service department at Joe Holland VW is exceptional. Tillmon Russell, the service advisor, is a true professional and sincerely cares about your The service department at Joe Holland VW is exceptional. Tillmon Russell, the service advisor, is a true professional and sincerely cares about your satisfaction with your car's service. He goes above and beyond to exceed the customer's expectations. The entire Joe Holland team is great! More
Check Engine Light (CEL) and Recall Repairs I took my 2012 VW Passat SEl TDI in for a Check Engine Light (CEL) warning indicator and to have any recall notification work performed. Mr. Russell, I took my 2012 VW Passat SEl TDI in for a Check Engine Light (CEL) warning indicator and to have any recall notification work performed. Mr. Russell, the service advisor, got me in on time and got the work completed in the approximate time he stated it would be completed. I was kept informed of what work was being done and what to expect. Whenever the work was completed, everything was explained to me thoroughly. This was a great service experience and everyone that I dealt with was professional. More
Great customer service The folks in the service department are always very helpful and thorough. My car was ready sooner than expected and they were willing to accommodate m The folks in the service department are always very helpful and thorough. My car was ready sooner than expected and they were willing to accommodate me in a difficult situation. Their service has always been consistent and friendly. More
Friendly experience Ed in the Hyundai Department is always pleasant and helpful when I have my car serviced. I enjoy working with him and will continue coming to Joe Holl Ed in the Hyundai Department is always pleasant and helpful when I have my car serviced. I enjoy working with him and will continue coming to Joe Holland. More
2016 Volkswagen Beetle This is a dealer all other dealers should strive to copy. All employees from point of sale to service and parts go above and below to serve to costum This is a dealer all other dealers should strive to copy. All employees from point of sale to service and parts go above and below to serve to costumer. More
Great communicatin Jerrica is always helpful, polite and goes out of her way to assist me. She keeps you informed and does her best to get the problem solved. Jerrica is always helpful, polite and goes out of her way to assist me. She keeps you informed and does her best to get the problem solved. More
2007 Sonata I really appreciate the customer service that Mike and Ed provided when I took my 2007 Sonata in for service. They were very helpful in keeping me inf I really appreciate the customer service that Mike and Ed provided when I took my 2007 Sonata in for service. They were very helpful in keeping me informed on the status and progress of the repairs. And a big thank you to the shuttle driver for getting me to work on time! More
Excellent Service The service representative with VW )Tillman Russell) was very good -- he took my concerns seriously and addressed each one. Everything was taken care The service representative with VW )Tillman Russell) was very good -- he took my concerns seriously and addressed each one. Everything was taken care of and it was a good experience. I must say my 2009 VW Jetta Wagon is the best car I've ever owned. More
Excellent Team I gave Benny Morton a description of what I wanted and he located it within 24 hours. I then worked with the rest of the team to make the purchase an I gave Benny Morton a description of what I wanted and he located it within 24 hours. I then worked with the rest of the team to make the purchase and have the vehicle delivered to me. It was a wonderful experience with great communication. All of my questions were answered thoroughly. There were no Surprises and NO HIDDEN Fees. I felt like everyone was very honest and helpful throughout the experience. Thank You to Benny Morton, David Scott, David Shah and Scott Jarrett More


