Joe Holland Chevrolet
South Charleston, WV
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Service for 2009 VW EOS Tilmon was exemplary in providing me with an outstanding customer service experience. He was quite thoughtful and intuitive relative to my needs. He m Tilmon was exemplary in providing me with an outstanding customer service experience. He was quite thoughtful and intuitive relative to my needs. He made my visit seamless! More
Recall Solution We received a "recall" notice on our Jetta, made an appointment through the user friendly Joe Holland web site and had a quick and easy repair complet We received a "recall" notice on our Jetta, made an appointment through the user friendly Joe Holland web site and had a quick and easy repair completed. Tillmon was extremely courteous and friendly! More
Needed warranty covered repair Dawn Bailey consistently gives excellent customer service by keeping me updated on where my car is in the repair process.Even if the repair part hits Dawn Bailey consistently gives excellent customer service by keeping me updated on where my car is in the repair process.Even if the repair part hits a snag, Dawn makes up for it. More
Flawless system Consistent high quality service from friendly staff in a brief amount of time. As with previous visits, when I left I felt confident my car was safe Consistent high quality service from friendly staff in a brief amount of time. As with previous visits, when I left I felt confident my car was safe & reliable. More
My first car The service was excellent.... Both Tom and Brian Allen were a pleasure to deal with. Very knowledgeable and friendly.... They took a scary situation The service was excellent.... Both Tom and Brian Allen were a pleasure to deal with. Very knowledgeable and friendly.... They took a scary situation for a first time buyer and made me comfortable More
Always great service Thanks to all of those at your dealership always do a great job with a smile... this trip Thanks to Dawn Baily Shirley in service and also Crystal in Thanks to all of those at your dealership always do a great job with a smile... this trip Thanks to Dawn Baily Shirley in service and also Crystal in the service area More
Excellent service and repair! As usual, we received excellent service yesterday at your VW service dept. Tilman Russell met us in the driveway when we pulled in, and he kept us we As usual, we received excellent service yesterday at your VW service dept. Tilman Russell met us in the driveway when we pulled in, and he kept us well-informed while we waited for our car to be repaired. He was very knowledgable about all the procedures and made our wait very pleasant. Thank you for a good job! Edna and Garnes Reed More
Excellent Service I had to have my son's 03 Beetle towed from Lewisburg, WV (approx. 3 Hrs. away) I dealt with Tillman Russell and he kept me up to date with repairs a I had to have my son's 03 Beetle towed from Lewisburg, WV (approx. 3 Hrs. away) I dealt with Tillman Russell and he kept me up to date with repairs and was very courteous and concerned. More
Very Helpful. I dealt with Eddie (not sure the last name). He was very helpful. He reminded me that I have free oil changes and tire rotations. I dealt with Eddie (not sure the last name). He was very helpful. He reminded me that I have free oil changes and tire rotations. More
A1 Service Tillmon Russell the service advisor was very polite, knowledgeable and showed genuine concern about my car issues. I live an hours drive away and he t Tillmon Russell the service advisor was very polite, knowledgeable and showed genuine concern about my car issues. I live an hours drive away and he took the time I needed to explain the issues and make sure I understood before I left the Dealership. Tillmon kept me informed by text every evening with an update. Great Service! Great Employee! More