Joe Holland Chevrolet
South Charleston, WV
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Warranty covered repair I needed a warranty covered repair for my Saturn outlook that was purchased used from Joe Holland. Dawn Bailey was extremely efficient, looked into al I needed a warranty covered repair for my Saturn outlook that was purchased used from Joe Holland. Dawn Bailey was extremely efficient, looked into all of the details, provided me with a loaner car to use during the warranty work. Kept in touch with me during the process...I did not have a chase her for information and updates. Smooth and efficient workflow is always appreciated, especially during times of the unexpected pitfalls in life. More
Fantastic Dealership We've been dealing with Joe Holland Chevrolet for nearly 20 years. Recently we purchased a 2016 Equinox LTZ. The entire process was flawless. Our Sale We've been dealing with Joe Holland Chevrolet for nearly 20 years. Recently we purchased a 2016 Equinox LTZ. The entire process was flawless. Our Sales Consultant, Richard Kingsley, was very knowledgeable and professional. A pleasure to work with. Likewise, Joe Holland's service department has served us very well over the years. No complaints. I highly recommend Joe Holland Chevrolet. Superior sales and service staff, and nobody beats their prices. More
Always #1 I have taken my car here for service, and tires and always get great customer service. They are quick, friendly and give me a good price. I always re I have taken my car here for service, and tires and always get great customer service. They are quick, friendly and give me a good price. I always refer them to others and come back. More
Car for my daughter This was My daughters first car for her to get credit and Tom Allen and his crew that worked on the deal made it happen for her and she is very happy, This was My daughters first car for her to get credit and Tom Allen and his crew that worked on the deal made it happen for her and she is very happy, Tom and everyone should be commended on a great job. Customer first, More
purchase of new vehicle Chris Burdette was our salesperson. I knew what vehicle I wanted but needed the correct purchase price and in the color I wanted. Not only did Chris Chris Burdette was our salesperson. I knew what vehicle I wanted but needed the correct purchase price and in the color I wanted. Not only did Chris get us the price we wanted but he looked for and found the exact color. Chris made this car shopping experience pleasurable which says a lot because I hate buying a car. I had gone to other dealerships searching for a vehicle and they all played the game of running back and forth to see what price and trying to convince me to get another color. Not Chris, he talked to us and got exactly what I wanted. This is my second new car purchase from Joe Holland and I would highly recommend anyone to go there. I bought a Hyundai Santa Fe Sport. Selection would not give me this option. More
Greatly satisfied We walked in told Tom Allen what we were looking for. He was able to put my husband in a truck that met with our satisfaction right away. Every one wa We walked in told Tom Allen what we were looking for. He was able to put my husband in a truck that met with our satisfaction right away. Every one was great from sale, finance detailing, etc. We would tell everyone looking for a vehicle to go to Joe Holland More
Always choose this dealership I have been choosing this dealership to purchase and service my VW for about 20 years. I always work with the same salesperson, Sammi King, and I lov I have been choosing this dealership to purchase and service my VW for about 20 years. I always work with the same salesperson, Sammi King, and I love the people in the Service Department. I wouldn't go anywhere else. More
Perfect service - but we didnt steal a car. I bought a 2012 Equinox in January 2015. My experience has been great with the dealership so far. The transmission recently went out 10 months after p I bought a 2012 Equinox in January 2015. My experience has been great with the dealership so far. The transmission recently went out 10 months after purchase. It was still under warranty so they covered everything for me. They gave me a loaner for 2 weeks while my car was fixed. A 2016 Chevy Malibu was our loaner vehicle and it was also great. On the last day to get our vehicle back, we had a call from OnStar emergency. It was the dealership asking why we were in that car. A simple explanation of the situation cleared it up. The caller told us they had done an inventory of the lot, and our loaner had come up missing. They were going to call the cops for a stolen vehicle. A simple paperwork error on behalf of a clerk I'm sure and one had it come to fruition (or we werent int he car) that would have changed my review drastically due to being placed under arrest. Great people, maybe the back room needs a little tidying up though. More
Helped a lot on a crazy situation I had an upside down car loan and bad credit, but I needed to get rid of my car. They did that and much more. I had an upside down car loan and bad credit, but I needed to get rid of my car. They did that and much more. More
Good People My wife's car needed inspection, and all went fairly well. It needed new air filters and they checked alignment. Back alignment was not done due to My wife's car needed inspection, and all went fairly well. It needed new air filters and they checked alignment. Back alignment was not done due to bad bar. Bar is now on order and alignment will proceed when parts come in, in a couple of days. Very good communication is very helpful. More


