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Joe Machens Capital City Ford

Jefferson City, MO

4.7
8,219 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 8,219 reviews

January 16, 2020

Big shout out goes to the man of the hour. A individual that worked hard to find the right vehicle for the right price. Brad Bartlett. For months we were looking for a diesel truck to pull our new 30ft tr More

by Manuteo87
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett
Jan 17, 2020 -

Joe Machens Capital City Ford responded

What a great "shout out" to Brad Bartlett! Thank you so much for this 5 star review and great review. And, Congratulations on the purchase of your truck! Great to hear Brad was able to find you the "perfect truck" at the right price. Just give us a call if you have any questions. Thank you for your business, we very much appreciate it!

January 15, 2020

Angie was great to work with and answered all my questions. She responded very quickly and ver knowledgeable. Will definitely go back there for all of my service. More

by lindadwyer99
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Jan 17, 2020 -

Joe Machens Capital City Ford responded

We appreciate the 5 star review for Angie, all her customers say the same thing - she is really great at making sure our Service Customers and their vehicles are taken care of. Yes, please, we love to have you bring your vehicle back to us for service! We very much appreciate your business and we'll see you next time!

January 15, 2020

25 words Great great great yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yea yea yea! More

by GVOGELWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul
Jan 17, 2020 -

Joe Machens Capital City Ford responded

We counted! And sure enough....25 words!! It just doesn't get much better than this. Yes, yes, yes, Yea, yea yea! Thank you so much for the "great" review for our Service Team, we all got a chuckle out of it. Hope to see you again!!

January 15, 2020

Bringing my vehicle in for an oil change. Angie Hulsey did an excellent job in registering my vehicle for an oil change and other issues. My battery was not working properly and it was replac More

by krdanowsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Jan 17, 2020 -

Joe Machens Capital City Ford responded

Thanks for the great review and very kind words for Angie Hulsey, she will love seeing this! Give us a call if you have any questions regarding your Service, we'll be glad to help out. Thank you for your business, we hope to see you again.

January 15, 2020

Did everything I needed for my car and accomplished it all in the time they said it would take. Was very happy with everything done More

by Ed
Recommend Dealer
Yes
Employees Worked With
Steve Joplin
Jan 17, 2020 -

Joe Machens Capital City Ford responded

Thank you, Ed, for taking the time to leave our Service Department a 5 star review. We very much appreciate it and hope to see you again.

January 15, 2020

Problem with scheduling Made online appointment Monday-no response. Called next day and reconfirmed appointment. When arrived, no appointment was scheduled or recorded. Ir More

by det19091993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown scheduler,, Dustin Prenger
Jan 17, 2020 -

Joe Machens Capital City Ford responded

We agree with you and apologize for the inconvenience. It should be a pretty easy process and it appears that wasn't your experience with our online scheduling. Also, because DealerRater protects your privacy, we can't determine your name or contact info. Would you please email our General Manager, Tom Stegeman, your name and contact info so that he can look into this further. and reach out to you, We are also forwarding your review to him so he is aware of this. Again, our apologies.

January 15, 2020

Roberto was great, he really aided my search and narrowed down my best options according to my personal interest.Overallbgreat experience took me less than a week to find a my dream and leave the lot with it More

by jakieldavid
Recommend Dealer
Yes
Employees Worked With
Roberto Smith
Jan 17, 2020 -

Joe Machens Capital City Ford responded

Thank you so much for the 5 star rating and very nice words for Roberto Smith. We very much appreciate it. And, Congratulations on the purchase of your "dream" vehicle. We wish you Safe Travels! Thank you for choosing our dealership.

January 15, 2020

You all were amazing! Service was great, everyone was kind and knowledgeable. Love the food and drink in the lounge. I will be back! Thank you! More

by CTHAAKE
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Steve Joplin, Angie Hulsey, Dustin Prenger, Jesse Edler
Jan 15, 2020 -

Joe Machens Capital City Ford responded

We would love to have you come on back! We'll even have the food and drinks in the lounge ready for you!. We really loved seeing the 5 star review for our Service Department team, it is most appreciated. Hope to see you again!

January 14, 2020

Got to work right away and fixed my problem asap , thank you for your perfessionalism and friendly attitude will use your services again if needed More

by grammy1girl
Recommend Dealer
Yes
Employees Worked With
Jerad Miller, Jesse Edler
Jan 15, 2020 -

Joe Machens Capital City Ford responded

You are most welcome! And Thank You for the 5 star review for our Service Dept, glad we could help out. We are here if you have any questions or need anything else, just let us know.

January 14, 2020

a great experience Jordan was very helpful with my daughter & I & was not pushy. He was very polite & courteous in my dealings with him. Jamie was very through & was wil More

by barbgehl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Billy Underwood, Jordan Fields
Jan 15, 2020 -

Joe Machens Capital City Ford responded

Thank you for "highly" recommending our dealership! And, thank you for the very kind words for Jordan and Jamie. Great to hear they were able to help both you and your daughter with the purchase of your vehicle. Give us a call if either of you have any questions. Thanks again for your business. We wish you both Safe Travels!

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