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Joe Machens Capital City Ford
Jefferson City, MO
8,235 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 8,235 reviews
April 23, 2026
They gave us a ride to a restaurant and picked us up. We still had a long wait after we returned to the dealership. We still had a long wait after we returned to the dealership. More
by Libbert1029
Verified Customer
April 23, 2026
Ryen and Erin were particularly helpful in getting my service appointment set up despite how busy the department seemed to be. I also thought it was great that Allison reached out to keep me informed of service appointment set up despite how busy the department seemed to be. I also thought it was great that Allison reached out to keep me informed of the service status and when it was completed. She was very helpful as well. More
by dwilkerson428
April 23, 2026
Thomas was very informative and honest, i would buy again from him, he is awesome ! from him, he is awesome ! More
by Cynthia_tims
Employees Worked With
April 22, 2026
It was an easy- no pressure transaction from start to finish Shane was very nice and very helpful finish Shane was very nice and very helpful More
by KARENHOLTERMAN5584
April 22, 2026
It was an easy- no pressure transaction from start to finish Shane was very nice and very helpful finish Shane was very nice and very helpful More
by KARENHOLTERMAN5584
April 22, 2026
Excellent service. Very timely. We got an appointment right away when we thought we would have to wait. Very timely. We got an appointment right away when we thought we would have to wait. More
by Bevbentch
April 22, 2026
Wyatt really helped me a lot I really didn't thank about calling my insurance on this to see if they would pay calling my insurance on this to see if they would pay More
by rwhe4
April 22, 2026
Got my vehicle in very quickly and kept in touch with pricing and gave me options. Great job!! pricing and gave me options. Great job!! More
by HERIFORDC
April 21, 2026
Ryen is amazing representative for Ford. I am glad he was the first contact I had at my visit. He is very helpful and professional and makes you feel like a valued customer. This is my 2nd i I am glad he was the first contact I had at my visit. He is very helpful and professional and makes you feel like a valued customer. This is my 2nd interaction with Ryen and I am thankful for his commendable customer service skills. Thank you Ryen for making my visit pleasant! More
by SHEVYQ68
April 21, 2026
Good service. A little pricey. $700 for one small camera is very high! Service was good. A little pricey. $700 for one small camera is very high! Service was good. More
by sagrothoff
