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Joe Machens Capital City Ford
Jefferson City, MO
8,217 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 8,217 reviews
January 07, 2020
Best service I've had buying a vehicle.The sales agent Best service I've had buying a vehicle. The sales agent and the business agent were both attentive and cared about making me a customer. Best service I've had buying a vehicle. The sales agent and the business agent were both attentive and cared about making me a customer. More
by tg2rose
Employees Worked With
Jamie Wilson, Jordan Fields
January 07, 2020
Great experience! Brad Bartlett was so helpful and knowledgeable about the car I was interested in. He also went out of his way to give me an appointment time that is typically not available. He made knowledgeable about the car I was interested in. He also went out of his way to give me an appointment time that is typically not available. He made me feel like MY business was wanted and not my father who had drove me there (which I experienced at a prior dealership). Jamie Wilson in the financial department was also great to work with, super friendly and efficient. -Lindsey More
by Lindsey
Employees Worked With
Brad Bartlett, Jamie Wilson
January 07, 2020
Jerad made the whole process as smooth as possible and did a great job with accommodating me! Definitely would refer his services to anyone looking to buy a vehicle!! did a great job with accommodating me! Definitely would refer his services to anyone looking to buy a vehicle!! More
by Deseret13
Employees Worked With
Matt Wilde, Jerad Miller
January 06, 2020
We found the perfect Truck and was so happy we could make a deal on it . Cody Byers worked fast to get the deal done before the discounts were gone. a deal on it . Cody Byers worked fast to get the deal done before the discounts were gone. More
by VAllen
Employees Worked With
Cody Byers, Derek Bertles
January 06, 2020
Great experience Jesse Howe did a great job finding a vehicle I was looking for. Car delivered in great condition. Jamie Wilson was a big help with financing. Jesse Howe did a great job finding a vehicle I was looking for. Car delivered in great condition. Jamie Wilson was a big help with financing. More
by ymccreary
Employees Worked With
Jamie Wilson, Brian Lorts, Jesse Howe
January 05, 2020
Shawn Wagner He bent over backwards to get me what I wanted.He made suggestions but left the choice up to me.I friends and I would recommend him and Machens to fri He bent over backwards to get me what I wanted.He made suggestions but left the choice up to me.I friends and I would recommend him and Machens to friends and family. More
by Brojack
Employees Worked With
Jamie Wilson, Shawn Wagner
January 05, 2020
All service staff where nice and friendly. I felt my time was appreciated and didn't have to wait to long on this busy service day. I will be returning for future service needs. I felt my time was appreciated and didn't have to wait to long on this busy service day. I will be returning for future service needs. More
by baldwinhotrods
Verified CustomerEmployees Worked With
Angie Hulsey, Derek Bertles, Eric Swegle
January 03, 2020
Excellent customer service Couldn’t have been an easier process. Mackenzie was great and We will continue to buy our vehicles from her. Matt in finance was great too! Couldn’t have been an easier process. Mackenzie was great and We will continue to buy our vehicles from her. Matt in finance was great too! More
by Alex
Employees Worked With
Matt Wilde, Mackenzie Short
January 02, 2020
Good Times Great place to purchase a vehicle! Sales and service representatives are enjoyable to deal with and eager to help. We look forward to doing business f Great place to purchase a vehicle! Sales and service representatives are enjoyable to deal with and eager to help. We look forward to doing business for years to come. More
by JI
Employees Worked With
Mackenzie Short
January 01, 2020
service did not take very long to check in, very friendly,informed me of what they would be doing.I also had a recall that they to take care of also. did not take very long to check in, very friendly,informed me of what they would be doing.I also had a recall that they to take care of also. More
by wcsrad
Employees Worked With
Steven Paul
